Cadillac Mountain Sports - Ellsworth, Maine

Cadillac Mountain Sports: A Comprehensive Overview

Cadillac Mountain Sports is a well-established sporting goods store located in Ellsworth, Maine. Situated at 32 High St, Ellsworth, ME 04605, the store offers a wide selection of equipment and supplies catering to a variety of outdoor activities and recreational pursuits. It’s a destination for both seasoned adventurers and those just beginning to explore the outdoors. The store’s phone number is 2076677819, and visitors can find more detailed information, including store hours and product catalogs, on their website: http://www.cadillacsports.com/.

Specialties and Product Range

Cadillac Mountain Sports specializes in a comprehensive range of sporting goods, with a particular focus on equipping individuals for hiking, camping, and paddling adventures. The inventory is consistently praised for its breadth and quality, offering everything from high-performance backpacks and trekking poles to durable tents and weatherproof apparel. Notably, they maintain a significant selection of canine gear, a feature frequently highlighted by customers seeking complete solutions for their furry companions’ outdoor excursions. This includes harnesses, leashes, camping beds, and specialized apparel designed for dogs participating in activities such as hiking and camping.

Key Features and Services

• In-Store Pick-Up: Customers can conveniently arrange for the pickup of online orders, streamlining the purchasing process.
• Delivery: Delivery services are available, providing an added layer of convenience for those unable to visit the store in person.
• Accessibility: Cadillac Mountain Sports is committed to inclusivity, offering a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring that everyone can enjoy their shopping experience.
• Payment Options: The store accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, providing flexibility for shoppers.

Customer Feedback and Reputation

Based on Google My Business reviews, Cadillac Mountain Sports enjoys a strong reputation among its clientele. The store currently has 174 reviews with an average opinion of 4.3/5, reflecting overwhelmingly positive experiences. Customers consistently commend the store’s knowledgeable staff and extensive inventory. Several reviews specifically mention exceptional assistance from staff members, such as Caleb, who demonstrated expertise in kayak selection and accessories, providing personalized recommendations and answering customer questions thoroughly. While some customers have noted occasional challenges in securing assistance from staff members, the overall sentiment strongly suggests a dedicated and helpful team. The store’s commitment to providing a ‘quick visit’ experience appears to be valued by many shoppers.

Location and Contact Information

Cadillac Mountain Sports’ location in Ellsworth, Maine, provides easy access to outdoor recreation areas in the region. The store’s address is 32 High St, Ellsworth, ME 04605. For inquiries or assistance, customers can reach the store by phone at 2076677819. The website, http://www.cadillacsports.com/, offers additional resources and product information. The store's strategic placement and commitment to customer service contribute to its success within the local sporting goods market.

👍 Reviews of Cadillac Mountain Sports

Jack M.

4/5

Have a great inventory. Sometimes it's difficult to get someone who works there to assist you.

They also have a great inventory of canine gear, everything you could think of when it comes to getting your dog ready to go hiking, camping, or just chilling.

Steve L.

5/5

My new Osprey backpack is just right. Price, and salesperson were great. A wonderful store.

Kelly L.

5/5

Super friendly staff and great selection of items!

Melinda B.

5/5

I walked into the store wanting to upgrade my kayak. Caleb was superb in helping me with a new boat and accessories. He was very friendly, knowledgeable, professional, and answered all my questions.

David J.

5/5

This is a very nice store with a wide variety of high quality products. I was particularly impressed with the variety of running shoes that they had. I purchased a pair of Topo shoes (a brand I was not familiar with until I found them at this store). The shoes are awesome -- the best running shoes I've ever had. The salesman was very knowledgeable and helpful. He even invited me to purchase a couple of pairs so I could try them at home to make sure I got the right size. The return process was super easy.

The clothing options were extensive and high quality. I purchased a ExOfficio sweater, with the bug repellent fabric --a must have for summer in Maine, for my wife. She loves it!

Overall, this is a very nice store, with a lot of nice products and great staff! I highly recommend.

Rich T.

1/5

They say customer service is dead and when it comes to Cadillac Sports, they are right!
Went in today to pick up a much needed pair of new hiking boots. Walked in with 3-4 “sales people” standing around the front desk. I asked where the shoes were and was directed to the back left corner. Looked at a decent selection of shoes for 15 minutes wondering which over priced ones to buy and no one made it over or interacted with me at all. I was the ONLY person in the entire store and they knew I was the interested in shoes, which needed to be retrieved out back. Evidently they were too busy conversing at the front desk to be bothered to help the only customer in the store. On the way out, one piped up with “all set” to which I replied “yes, looks like all of you are too busy”
Not sure how they make any money with staff like this! Good luck if you go in. You’re on your own!!

Maria C. H.

5/5

My husband I and I went in recently looking for cross country skis and feeling pretty unsure where to begin. Nick was INCREDIBLY helpful and patient - really took the time to walk us through the options for skis, boots and poles. I would've given 5 stars simply for the experience we had in the store and the quality of customer service, but having used the skis a number of times now, we're also really thrilled with the skis we chose! They're just right for our purposes. Thank you! We'll be back.

LA R.

5/5

Extremely helpful and knowledgeable staff. Was able to purchase replacement hiking shoes and appropriate socks for healing a previously sprained ankle. Patient and kind. Also found great polarized sunglasses at a reasonable price, though they carry a number of high-end and designer models. Great Bar Harbor store.