Sedgwick Claims Management Services - Orange, California

Sedgwick Claims Management Services: A Comprehensive Overview

For individuals and organizations seeking specialized insurance claims management expertise, Sedgwick Claims Management Services presents a noteworthy option. Located at 701 S Parker St # 5000, Orange, CA 92868, United States, and reachable at 7142585000, Sedgwick operates as a prominent insurance agency, offering a diverse range of solutions tailored to complex claims scenarios. Their website, sedgwick.com, serves as a central hub for detailed information regarding their services, capabilities, and company profile.

About Sedgwick: Sedgwick is a global leader in risk and insurance management solutions. They provide a comprehensive suite of services encompassing claims administration, risk management, and human capital consulting. The Orange, California office specifically focuses on delivering specialized claims expertise and support to a wide array of clients. The company’s history is rooted in providing meticulous and efficient solutions for a myriad of insurance sectors, building a reputation for both reliability and innovation.

Key Specialties and Services: Sedgwick’s core competence lies in its claims management capabilities. Specifically, they excel in handling a broad spectrum of claims, including:

• Property Claims: Expertise in assessing and processing property damage claims resulting from events such as fire, natural disasters, and vandalism.
• Liability Claims: Management of liability claims arising from accidents, injuries, and legal disputes.
• Workers' Compensation Claims: Streamlined processing of workers' compensation claims, ensuring compliance with regulations and maximizing employee benefits.
• Professional Liability Claims: Specialized handling of claims related to professional negligence, errors, and omissions.
• Specialty Claims: Sedgwick also addresses more nuanced and complex claims types, demanding a deep understanding of specific insurance policies and industry regulations.

Location and Accessibility: The Orange, California office is strategically located within a business-friendly environment, offering convenient access to transportation and resources. Furthermore, Sedgwick demonstrates a commitment to inclusivity by providing wheelchair-accessible car parks and a wheelchair-accessible entrance, ensuring that the facility is readily available to all visitors. This dedication to accessibility underscores their values and commitment to serving a diverse clientele.

Customer Feedback and Reputation: It’s important to consider the feedback provided by clients. Currently, Sedgwick Claims Management Services maintains 49 reviews on Google My Business. However, the average opinion received is 2 out of 5 stars. While this rating indicates areas for potential improvement, it’s crucial to examine the specific feedback to understand the nature of the concerns. Some reviews highlight strengths in claim processing efficiency and responsiveness, while others raise issues related to communication and overall customer service. It's recommended to delve deeper into these reviews to gain a more complete perspective on the company’s performance.

Additional Points of Interest: Beyond its core services and accessibility features, Sedgwick maintains a strong commitment to technological innovation. They leverage advanced data analytics and automation tools to optimize claims processing workflows, improve accuracy, and reduce operational costs. The company also prioritizes employee training and development, ensuring that its team possesses the expertise and skills necessary to handle the most demanding claims cases. Sedgwick’s dedication to continuous improvement and client satisfaction positions it as a reliable partner for organizations seeking effective insurance solutions.

Contact Information and Resources: To learn more about Sedgwick Claims Management Services and its offerings, please visit their website at sedgwick.com. Alternatively, you can directly contact the Orange, California office at 7142585000. The company’s address is 701 S Parker St # 5000, Orange, CA 92868. For immediate assistance or to schedule a consultation, we encourage you to reach out to their team.

Frequently Asked Questions

Q: What types of insurance claims does Sedgwick handle

A: Sedgwick manages a broad range of claims, including property, liability, workers' compensation, and professional liability claims. They also possess expertise in specialty claims requiring in-depth knowledge.

Q: Is Sedgwick accessible to individuals with disabilities

A: Yes, the Orange, California office features wheelchair-accessible car parks and an accessible entrance, demonstrating their commitment to inclusivity.

Q: What is the current customer feedback regarding Sedgwick

A: Currently, the average customer opinion is 2 out of 5 stars, based on 49 reviews on Google My Business. It’s recommended to review individual reviews for a more detailed understanding.

👍 Reviews of Sedgwick Claims Management Services

Jasmine D.

1/5

If I could give this place negative stars I would. I have had a claim in the world since March 2023. The claims examiner is not only unprofessional. These supervisors don't call back. This was an orange door claim for Public Storage where they damaged over 10k worth of stuff. Building flooded, had no climate control despite them saying it did, had rat feces everywhere in my unit. I paid these people faithfully and was forced to add their insurance. Which was thru Sedgwick. I hate this company and they need to be sued. Till date they still have not paid me my money for that unit. And PS kept my personal information. Both of those companies are terrible and especially Sedgwick. No way to contact people if you have an issue and no response to claims for months at a time and I thought they couldn't do that. My next step is to report them to the BBB

felipe G.

1/5

The worst company and customer service I have ever dealt with. For years you would think this place will improve or help with your case. Lack of communication and customer service skills, instead of helping they stress you out even more. Claims get denied and closed with out sending notices or communicating. They say they call and whatever but I have records and call records, thats not true. They wait until you call to give you the news. Talked to 3 different reps including a specialist that handles the case and got nowhere. Everyone with different stories and opinions. Everyone is on a different page. My Dr. Said no stress what so ever. 3 weeks going on 4 weeks with no pay later they denied my case because Sedgwick themselves put the wrong dates. Horrible company to deal with and if there's an alternative please help out and reach out to me to work with another company. If they had a ranking for no starts that's what I will rank. And base in the reviews I'm not the only one.

Forrest W.

1/5

Completely uncommunicative sham of a company with a broken claim submission website. Will do anything to avoid paying a claim. Don't expect to receive money from them even when you show all the required evidence.

Margaret L. B.

1/5

Coordination of client and insurance policy holder is not disclosed for contact in resolving claims. Sedgwick staff is not with consistent ethics. To many client and Insurance policy holder in individual and group, locations, phone numbers. Staff is not knowledgeable to assisting because directories are out dated, phone listing and contact listing are out dated. I accumulated 10 phone numbers to locations across California and States of USA to get the contact info to file and service a claim against the client and Insurance policy holder. I have not been able to pin point the phone number, names, addresses nor policy number and claim/claim file #/file # is useless but they accept the number for phone recording conversation records. They withhold or reject disclosures required for plaintiff to file court documents and or have all misleading knowledge to pursue and rely on in applying to documents of court filings. Their correspondence is not consistent from staff to staff, they will close a claim pretentiously, they have to many letters mailed every step thru a unknown process they call communication in which most are not in a office but at their housing being Staff unsupervised with multiple delays so leave a message and phone hours are not with Staff of these only Corporate business hours. You really don't need an attorney when Liability is obvious but they interpret documents erroneously and shall not interpret what is written. So a letter in multiple directions of addresses even to the President/Owners of Sedgwick perhaps will be an eye opening and appropriate approach for answers and remedy.

Randy L. H.

5/5

They have always been more than willing to help me during my time of crisis since the day that I had to take time off due to my car accident.
If they have always been very patient, understanding, and helpful.

brian W.

5/5

Food poison from ralphs brookhurst Ellis fountain valley California. Tuna fish salad from made in ralphs deli contained metal like staple. Urgent care then cat scan. Sedgwick representative sounded off by laughing at my experience with ralphs. I tell you what? Hasnt been first time with sedgwick. My experience they've hired like minded or hive mind sick in the head sedgwick tools running around in their underwear spanking each other telling them how good they are.

Blake H.

1/5

These other reviews are not lying. This is a terrible company. They are always conveniently unavailable. They will not help you at all even if you have proof of a fraudulent claim. Stay away if possible! Good luck if you get stuck, you are doomed.

Csonka T.

1/5

- all Stars .......Not good. I was told i have a year/half to live. Since 5/2022 everything is on hold. Not even released to EDD. . as a denial Saying "because i didn't have the excuses i gave my employer 3 years prier to give Sedgwick, . I needed the letter i gave my employer..... . So i cant pay rent , food nor even pay for basic needs. How do you work and pay into insurance only to take less on your check and not be supported in a time that really never thought was coming, (insurance) all that was insured was money out of my check. Now im weak stage C heart failure. Blood clots in lungs. only to be stressed. Sedgwick failed to even pay for a bandaid with no attention to the smallest needs . Even with supporting prof, No hope of relief? I only paid for nothingness. Very Disappointed. Money out of my check Im a father who did this for my children in mind Financially entrusted into something that trusted only into my paychecks to insure there own companies.