MidFirst Bank - Surprise, Arizona

Address: 15451 W Waddell Rd, Surprise, AZ 85379, United States.
Phone: 6235444280.
Website: midfirst.com.
Specialties: Bank, Cashpoint.
Other points of interest: Drive-through, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Cash advance.
Opinions: This company has 42 reviews on Google My Business.
Average opinion: 4.3/5.

Location of MidFirst Bank

6235444280

MidFirst Bank, located at Address: 15451 W Waddell Rd, Surprise, AZ 85379, United States, is a well-known bank that offers a variety of financial services. You can easily find their phone number, Phone: 6235444280, to get in touch with them for any inquiries. Their website, Website: midfirst.com, provides detailed information about their services and offerings.

One of the main specialties of MidFirst Bank is banking and cashpoint services. They have a user-friendly ATM machine that allows customers to perform various transactions such as cash withdrawals, balance inquiries, and fund transfers. The bank is equipped with modern banking facilities, providing a convenient and efficient banking experience.

MidFirst Bank's location in Surprise, AZ, offers several other points of interest that make it an attractive destination for customers. These include a drive-through service, on-site services, wheelchair-accessible car park, wheelchair-accessible entrance, and cash advance. These facilities cater to the needs of all customers, ensuring that everyone has a pleasant and comfortable experience.

The bank has received positive reviews from customers, with a total of 42 reviews on Google My Business. The average opinion is 4.3/5, indicating a high level of customer satisfaction. Many customers have praised the bank for its excellent customer service, efficient services, and convenient location.

Reviews of MidFirst Bank

Dick Parkans

5/5

Branch on Waddell and Reems. I have never dealt with more friendly and helpful people. Whenever i walk in, someone always says hello. They couldn't be more helpful. They have taken care of all my banking concerns. They deserve 10 stars. And, they have good coffee

Frank Enriquez

1/5

Certainly puts “mid” in MidFirst.
Nothing but problems from the start. Closing my accounts was the easiest thing to do. The HYSA rate was nice though.

Opening an account took over two and a half hours with so many mistakes happening by the system and staff.

It was a whole ordeal of a process trying to set up a credit card even with a very good credit score. They had pulled up a weird credit report with undoubtedly incorrect information, which caused me to run several credit reports myself to verify.

I had to call and visit the location several times to get any updates on what is happening with my money.

I would not have gotten the $200 promo for opening the checking account if I didn’t remind them once again.

There was a lot of “checking with the back” to get anything right.

The online banking both on the mobile app and website was just so broken for a large bank like MidFirst.

The app features are very limited on what you can do, Face ID was broken for a while, it wouldn’t let me send the verification code to my own phone number for some reason, there’s no balance listed after each transaction, no option to transfer funds besides using Zelle, as well as zero communication as to why something went wrong.

I guess online banking is secure because it wouldn’t let anyone else, including the account owner, do anything but funnel money in.

BRIAN MCFARLAND

5/5

MidFirst bank is an Outstanding bank. I’ve been with them for more then a decade. The staff is above and beyond expectations . Best bank. Reems and Waddell branch in Surprise is the best.

Coach Bob Reish

5/5

The location on Waddell and Reems is the best location in the state. The Managers,Bankers and Tellers are fantastic. All you need to do is walk in and you will immediately know you in the midst of excellence. They are the best!!!

Renee Mihld

5/5

Fabulous personalized service. Holly set up our accounts and safe deposit box and was able to answer all of our questions, concerns and requests. They were quick to respond to our needs when our debit card had fraudulent charges. Randall has also been helpful, and the teller staff always greet us with a friendly hello.

Lillian Plew

5/5

Greatest bank around. If you want to call your bank and immediately speak to a person instead of press 1 bank with Midfirst, they are the best.

Ajla Malkoc

1/5

I enjoyed coming to this bank until I went to open an IRA CD, Holly stated she couldn't do it and I needed to wait to meet with a retirement specialist. That appointment wouldn't be available for another two weeks when I waited a week already for the original appointment, headed over to the cotton location and it was taken care of sameday. From information provided to me from a friend in the banking world it seemed like Holly wanted a kick back on the transaction instead of assisting a customer. If it wasn't for the cotton location this bank would of lost me as a customer.

Terry Bryan

5/5

I was looking to replace a small home town bank in IL that I had done business with for decades. Everyone knew me. The Officers felt like personal friends and the service was always first rate. Tried many banks here and was always disappointed until my wife and I walked into Mid First. They have the great customer service and personalized way of doing business that is so obviously lacking in most banks today. We have been doing business there for a few years now and have never walked into the place without leaving feeling as though we had dealt with personal friends. In addition this bank generally has better products than the other banks in the area. Thank you to every teller and officer of Mid First on Waddell and Reems for the special effort you always give that makes us feel so at home. For those of you who are reading this, better give them a try if you are not already banking there. You'll never return to where you are now.