Budget Insurance Services - Pueblo, Colorado

Espy M.

Mary is very unprofessional. I asked a question about my renewal and she responded with check your voicemails I left you a few voicemails with attitude. I’m always on time for my payment & she gives me a hard time every month. She don’t like to do her job and is very unprofessional over the phone. Screams at customers and gets irritated with questions about your bill. Very unprofessional. Very rude.

Leonard R.

There are a few reviews on here that are unfavorable, and while anything is possible on any given day, I find it EXTREMELY hard to believe.

I've been getting insurance through Budget insurance for MANY, MANY years, and Mary has always been friendly, polite, professional, courteous and knowledgeable in every regard. I have seen her treat others that way as well, and everybody I've spoken to who has dealt with Mary at Budget insurance has said the same.

Anybody who says otherwise, I'm calling an outright liar, or at best, seriously mistaken.

I will not buy my auto insurance through ANY other company in this town, and I've dealt with several others in the past so I have a very good idea of what I am comparing to and it's definitely not apples to apples.

Michelle S.

We overall had a great experience. My son accidentally knocked his glass over and they rushed over to clean it. The staff was very friendly and very accommodating, was a little cold so they turned the heat up for us. It was very clean and the food was fresh. First time taking my kids and I was very pleased. We'll definitely be back.

Christine R.

At first was good but then when I went back to redo my insurance cause my Credit Card had issues my rates had changed but nothing in my record had changed? Plus very rude this time around so I went down the road got better coverage 100 less down and 137 less a month plus road side now shop around it pays to do that time does save you money!!!!

Taylor P.

I would not recommend this place to anyone. Mary is the most unprofessional rude person i have ever dealt with. 2 payments in a row were denied because she put the payment information into the computer wrong. When she was confronted with the problem she denied everything and blamed it On someone else. On the 3rd attempt to make the payment she took the check and the payment went through and then a week later said we had 5 days to find another insurance company.

monica T.

I like this insurance company! Great prices and I like the fact that I am ALWAYS greeted by a friendly agent, Mary, that is always happy to assist me!
Plus the place is always clean and comfortable and I do suggest this agent and company as a place that will give thier customers the best prices and attitudes possible.

David A.

Always the best price , great customer service, an just be patient, an these ladies get y'all the best Insurance from Farm, to Home an Auto on your drive home, great monthly payments as well. A customer over 2 years, thanks for your support.

Matthew Q.

Knowing that this a third party company and they should have been a bit more transparent when it comes to selling insurance. Mary my automobile sell person was only concern about making the sell. Now I am in an up hill battle with Kemper insurance. So if anyone there try to seek you Kemper insurance NOOOOO!