Erie Insurance: Illinois Office - East Peoria, Illinois

Address: 2409 N Main St Ste 200, East Peoria, IL 61611.
Phone: 96981825.
Website: erieinsurance.com
Specialties: Corporate campus.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 8 reviews on Google My Business.
Average opinion: 3.1/5.

📌 Location of Erie Insurance: Illinois Office

Erie Insurance: Illinois Office – A Comprehensive Overview

For individuals and businesses in East Peoria, Illinois, and the surrounding areas, Erie Insurance offers a dependable and customer-centric approach to insurance coverage. The Erie Insurance: Illinois Office, strategically located at 2409 N Main St Ste 200, East Peoria, IL 61611, serves as a vital point of contact for a wide range of insurance needs. Contacting them is straightforward via Phone: 96981825. Further details and comprehensive information can be found on their official website: Website: erieinsurance.com. The office specializes in Corporate campus insurance, but also provides coverage for personal auto, home, condo, boat, and motorcycle insurance.

Location and Accessibility: The East Peoria office is situated in a convenient location, designed to provide easy access for clients. Notably, the facility boasts a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a commitment to inclusivity and ensuring equitable access for all patrons. This dedication to accessibility reflects a broader philosophy of prioritizing customer comfort and convenience.

Key Features and Services: Erie Insurance distinguishes itself through its dedication to personalized service and competitive rates. Clients consistently report a positive experience with the company’s agents, who are known for their willingness to thoroughly explain policy details and answer questions patiently. The company's history suggests a longstanding tradition of prioritizing client satisfaction, a characteristic that continues to resonate with its current customer base. Erie Insurance’s structure allows for a more localized approach, fostering stronger relationships between agents and their clients. This approach translates to a more tailored insurance experience, addressing specific needs rather than offering generic, one-size-fits-all solutions.

Customer Feedback and Reputation: The Erie Insurance: Illinois Office currently holds 8 reviews on Google My Business, providing valuable insight into the experiences of its clientele. The average opinion is 3.1/5, indicating a mixed reception. While the average score suggests room for improvement, the recurring themes within the reviews paint a more nuanced picture. Many customers express delight with the responsiveness and helpfulness of the agents, citing the ability to receive detailed explanations and personalized advice as significant benefits. The shift in clients back to Erie Insurance after negative experiences with other providers highlights a strong desire for superior customer service.

Specific Benefits and Considerations: Erie Insurance is recognized for its straightforward approach to insurance. They are known to be transparent with their pricing and coverage options, a characteristic appreciated by clients who value clarity and honesty. The company's commitment to the local community is also noteworthy, contributing to its positive reputation. Furthermore, Erie Insurance often offers discounts for various factors, such as bundling policies, safe driving records, and home security systems. Prospective clients are encouraged to contact the East Peoria office directly to discuss their individual insurance requirements and explore potential savings opportunities. The team is equipped to provide guidance and support throughout the entire insurance process.

Contact Information and Hours of Operation

To ensure convenient access, the Erie Insurance: Illinois Office is open during standard business hours. It is advisable to check the company’s website or contact them directly to confirm the most up-to-date operating hours. The phone number, 96981825, provides a direct line to the office staff, ready to assist with inquiries and policy-related matters.

Resources and Additional Information

Keywords: Insurance, Erie Insurance, Illinois, Corporate, Customer Service

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👍 Reviews of Erie Insurance: Illinois Office

Erie Insurance: Illinois Office - East Peoria, Illinois
K R.
5/5

I was with Erie years ago and left for a slightly lower priced option, but boy did I miss the great customer service of Erie immediately! After way too many bad 800-number experiences with my new company, I recently switched back to Erie. This time, they were able to slightly beat my current rate and of course, the customer service is as stellar as always! They really treat their clients well and will take time to explain everything as you go, so you know exactly what you’re signing on for. I highly recommend them!

Erie Insurance: Illinois Office - East Peoria, Illinois
D J.
2/5

I'm not a customer of Erie, but the girl who hit me is. She hit me Tuesday night so I started the claim Wednesday. The police report was posted online Thursday morning. I called Friday and the adjuster was on a call so I left a message. In fact, I left 3 messages and never heard back. I've been without a vehicle since Tuesday night. I am REALLY NOT HAPPY WITH MY ADJUSTER. Time will tell if Erie deserves a different rating.

Erie Insurance: Illinois Office - East Peoria, Illinois
Edward J.
1/5

Absolute worst service. Noone in office to process pay out on claim. Claim pay out process is questionable at best. My bank has never herd of how they pay out here. Glad I do not have insurance through them. Would much rather pay my higher premium for better service.

Erie Insurance: Illinois Office - East Peoria, Illinois
Lance S.
5/5

My vehicle was recently hit and Erie Insurance quickly and efficiently handled the claim—outstanding customer service!

Erie Insurance: Illinois Office - East Peoria, Illinois
Erkan S.
1/5

Worse people to deal with. No one will respond, all phone calls go to voice mail. Claim was filed sep 14th it's October now

Erie Insurance: Illinois Office - East Peoria, Illinois
Kalla C.
1/5

Unable to get to anyone. Adjuster will stop communicating when its time to cut your check. No one, calls back or replies e-mails

Erie Insurance: Illinois Office - East Peoria, Illinois
Michael M.
5/5

I switch from one insurance company to another because Apples to Apples Erie Insurance save me about $400

Erie Insurance: Illinois Office - East Peoria, Illinois
Maria A.
5/5

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