Robert Kenimer - State Farm Insurance Agent - Carrollton, Georgia

Kevin Lewis

I am very dissatisfied. My father had a policy for years and then I took it over after he passed. We tried to file several claims on our roof and they were denied each time. And the agent says they do not see where we filed a claim for them to fix our roof. We sold that house and moved an hour away and STILL kept the insurance. When we moved, our insurance was about mid 200s/mo. Today, we owe 521/mo. on just two cars. That much in two years. That's not including our homeowners, also with Statefarm. Every time that we would call and ask why our insurance was increasing every three months, we would get the story of mandatory increases, state wide increases, etc. Today we began shopping around and for the same coverage elsewhere were going to save 200/mo. - In today's economy every penny helps. When we called to cancel the policy, we were hung up on and they wouldn't answer the phones when we tried to call back. It was 10 minutes before 5pm. My insurance bill wasn't due until today and I tried to cancel it TODAY. Now with them hanging up on us, my refund will be prorated. I am NOT okay with this. This is abuse of power. My wife called and she was being gas lighted about how bad the new insurance was going to be. Anytime we would call, it was constant gas lighting. - I get it, you don't want to lose a customer, but this isn't how you keep them.

I've had the worst experience with Statefarm. Multiple times we would call and never receive a call back, questions go unanswered. No one cares. The only thing we were ever offered was to take a drivers course to lower our bill by EIGHT dollars. - This class had to be paid for.

Seth Camp

I worked with them for my home insurance policy whilst buying a new home and they did a fantastic job following up and staying on top of the mortgage company! They also did all the hard work transferring my car insurance to my new state and cancelling my previous renters insurance! A plus rating for an A plus job!

Ashley Bishop

While my overall experience with State Farm wasn't the best - I cannot imagine navigating without Robert Kenimer and his team! Specifically, Amanda, she went above and beyond to keep our claim moving after SEVERAL setbacks. Thank you, Amanda, for being one call/text/email away and always getting back to us timely!

Bobby Husby

The house insurance was in my mom's name and she passed away with Dementia, I had been her caregiver for the last 4 years paying all the bills. The insurance is paid up till November, mom passed the 1st week of March. Robert Kenimer insurance agent called me the the in late April to inform me that since my mother name was on the policy that they had to reevaluate the policy. Remind you the policy is paid up to November. I feel that they should have waited till the policy was coming due, not 40 days after my mom's passed. Very inconsiderate ?, sounds like greedy policy here. I will be taking my business elsewhere!

SSI tech

I have my Home owners insurance and 3 autos with Robert Kenimer State Farm Insurance Agency and love the service! April Golden is my Rep and is always helpful and quick to respond. I recommend this agency and it's staff to anyone.

Heather Harper

My recent auto claim was handled super efficiently and with a minimum of hassle. I was able to do everything online and got the coverage for the repairs and rental car without a hitch. Very satisfied.

DAVID COCHRAN

Mr. Kenimer knows his insurance! He's also a great person. I would highly recommend him and his agency. Its rare to see someone enjoy insurance for over 40 years. He practice what he preaches and his proteges are the proof in the pudding 🙂

Oinkers The PigTaco

April Golden was very helpful for me! She made sure that I knew exactly what I was getting into when we were talking about the different benefits of each coverage. It was especially helpful since it's my first auto insurance, so thanks again!