V S Financial Services, Inc. - Frankfort, Illinois

Jason U.

Worst I’ve dealt with. Screwed up our taxes then proceeded to ghost us. Had no problem cashing our check. Come to find out that she screwed up a family member’s taxes and ghosted them too. Read the other reviews and you’ll see she’s recently been no stranger to doing this to other customers as well. Simple communication could have solved the situations 0/5 stars would be more reasonable

Bob W.

I’ve been a customer of VS Financial Services for 10 years and HIGHLY recommend the team for your tax preparation. The entire staff is very knowledgeable and the owner (Valerie) takes the time to answer any questions in great detail. Not only do they help with my tax returns, but they proactively help to provide guidance on my overall financial picture from a tax perspective- providing recommendations and direction to better position myself financially.
I have worked in the financial industry for 15+ years and recognize the benefit of a GREAT financial partner when I see one.

Casandra W.

Have been using VS Financial for years in Indiana, where we live.

When Val, the owner, purchased the tax office in Illinois a few years back, from whoever owned the book of clients at the location previously, we didn’t hesitate to follow to Frankfort, 30 mins away, after she made the decision to consolidate locations - closing the Indiana office which was 2 blocks from my house.

We’ve had exceptional service since day 1, from the entire staff. I ask a lot of questions, and the time is always taken by their office to thoroughly answer and provide direction on the best tax strategies for my financial situation. Highly recommend.

Thomas P.

I love this place! The accountants are very knowledgeable and helpful. They have been doing my taxes for 8 years and always work to get me the most in my return. When I had questions about investments, the offered advise and showed me my options to get the most out of my investments. I appreciate the fact that they are a small local business and privately owned.

Jillian G.

She completely failed me and my husband and my uncle. Never filed our taxes this year and was a nightmare to get our paperwork back to be able to go some where else. Done business with her for years and all the sudden she got super shady. Super unprofessional.

Jasmin C.

I would have to say I had the best experience. Didn’t take long at all I was in and out in 35 minutes. The lady was
professional with her work and very friendly. So if you were looking for a place to get your taxes done fast this would be the place.
I would also like to add this was my first time doing taxes and she also did my mother’s the same day.

Maria W.

Valerie has filed out taxes before, but this time she has disappeared along with our paperwork. I have received no response to emails or phone calls. This is unacceptable!

Kathleen L.

The owner didn't follow through with the promise of completing our tax return within 3 days. When 2 weeks passed and we still hadn't heard from her, I called the office. The secretary told me some cockandbull story about needing extra paperwork. I called the IRS for verification and they had no idea of what I was talking about. We were given the run around every time we called for 4 weeks. When my husband went to the office to get our paperwork, the owner, who was on the phone, saw him and hid in the back. I called to tell her that he'd be back later that day and she agreed to have our paperwork ready for him. When he returned, the office was closed. I called the next day and was told that we were unwelcome at the office, that they would mail our paperwork the next day. After a week and not receiving our paperwork, I called and discovered the owner was driving around with it in her car. Consiquently our paperwork was about 6 weeks late getting to the IRS. I wouldn't recommend this company to anyone.