Farmers Insurance - Jeff Sopko - Steger, Illinois

Angie M.

Very friendly and great customer service!

Called to get a auto insurance quote and Cindy was very helpful. She went above and beyond to make sure I had a great understanding of my policy. It’s great to have people that actually care for their customers and take the time to explain. I highly recommend Sopko Insurance.

BJ M.

You would think that after being a long-time customer, the treatment would only get better. Not the case here. Like I reported the good 8 years ago, I am reporting the bad. I should have 4 years ago. However, I thought the agent Sopko and Cindy would do right by my now 90-year-old mother, but that has yet to happen, and it doesn't seem it will. As I first wrote, I found and set up my mom's homeowners policy with Farmers and kept in touch with questions over the years. Then, prices started skyrocketing after 4 years or so. Policy costs had stopped being even close to reasonable. It was always the same excuse, building materials are up. Later, it took a turn for the worse, Sopko and Cindy took advantage of my mom and did not explain how a claim works and its implications. Causing massive unnecessary increases in her policy, when all they had to do was explain to her how claims worked. However, both deny it was their responsibility to do so. Really? Same claim 3x in less than 2 years. Pretty obvious my mom didn't understand how it works and they decided not to educate her. However, insurance is what they do for a living. Once I got wind of what was going on, Sopko said he didn't have to talk to me because it was my mom's policy. Somehow, that rule didn't apply when I set up the policy for her with them. As I said, it changed. Taking advantage of the elderly is what I call it. So much so that my mom is shackled to this horrible agent until those claims, which were never paid out, 3 for the same roof damage, fall off. I'm sorry, I trusted them. Even more sorry for my mom that she has to stay with them for a while as they continue to gouge her. As for Cindy, this time, she didn't know what to say, but I got a sense that even she knows that she and Jeff are both culpable. To all, especially senior citizens, watch out for this agent and watch your policy like a hawk!

JD R.

Jim Siegfried is the most helpful insurance person I've ever met. We've been dealing with him for a few years now. He couldn't be nicer. He is very knowledgeable and caring. I've recommended him to several others. You should give him a call.

Nikki S.

My preference for this agency stems from their straightforward honesty. They have a very friendly atmosphere and are so patient in answering questions. Their reps help you understand your insurance policies in terms you can relate to. Also, the variety of plans adjusted for my particular needs suited me well. I do not like to overspend. I highly recommend Jeff Sopko Insurance.

MIllennium S. E. I. M. I.

I've been with Farmers Insurance for more than 10 years now. Jeff Sopko and his team of champions has been great. I own a small electrical business and with the great coverage that they gave me enabled me to grow my business and add multiple trades to my coverage. Even in hard times he will help your business. Jeff Sopko is not only my agent he is family. Have I mention how great his team is. Thanks to Jill, Cindy, Angelica, and other for all your hard work.

Millennium Solar Electric

Mike B.

In these days when everyone is in such a rush, it was great to do business with Mr. Jeff Sopko. I experienced true customer service. He and his staff are knowledgeable and friendly. When a question popped into my head later and I called, I received the same personal service. I appreciated that. This is a company I will stay with.

George H. I.

I met Cindy, the lady who's the office manager, there. She made me feel welcomed. I loved her attitude and professionalism. She and her boss did a outstanding job. They are the reason why I am a customer at Farmers Insurance.