South Side Community Federal Credit Union - Chicago, Illinois

South Side Community Federal Credit Union: A Reliable Financial Partner

For individuals and families residing in the vibrant South Side of Chicago, South Side Community Federal Credit Union stands as a dedicated and community-focused financial institution. Located at 5401 S Wentworth Ave 25 Suite 19E, Chicago, IL 60609, and easily reachable at Phone: 735485500, the credit union offers a comprehensive suite of financial services tailored to meet the unique needs of its members. Their website, Website: southsidecommunityfcu.org, provides detailed information about their services, policies, and community involvement.

Core Services and Specializations

As a Federal credit union, South Side Community Federal Credit Union operates under a member-owned structure, prioritizing the financial well-being of its members above all else. They distinguish themselves through a commitment to personalized service and competitive rates on a variety of financial products. Key offerings include:

• Savings Accounts: Offering various savings account options to help members build their savings and achieve their financial goals.
• Checking Accounts: Providing convenient checking accounts with no monthly fees and access to a robust ATM network.
• Loans: Offering a range of loan products, including auto loans, personal loans, and mortgages, all designed to be accessible and affordable for their members.
• Credit Cards: Providing credit card options with competitive rewards and flexible payment terms.
• Financial Education: Dedicated to promoting financial literacy through workshops and resources, empowering members to make informed financial decisions.

The credit union’s focus extends beyond simple transactions; they strive to cultivate long-term relationships with their members, acting as a trusted partner in their financial journeys. Their commitment to the South Side community is evident in their proactive engagement and support of local initiatives.

Location and Accessibility

The physical location at 5401 S Wentworth Ave 25 Suite 19E, Chicago, IL 60609 is easily accessible, and the credit union prioritizes inclusivity. They offer a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a strong commitment to providing equal access to their services for all members. The staff is known for their friendly and approachable demeanor, creating a welcoming environment for everyone.

Member Feedback and Reputation

South Side Community Federal Credit Union consistently receives positive feedback from its members. A comprehensive review of their presence on Google My Business reveals a remarkable average opinion of 4.7/5, with a total of 39 reviews. These reviews consistently highlight the exceptional service provided by the staff – often described as “most exceptional.” Members frequently commend the credit union's commitment to the community and its dedication to member satisfaction. The feedback suggests a strong emphasis on building trust and fostering a supportive environment. Many appreciate the personalized attention and the feeling of being valued as a member, rather than just a customer. The level of positive sentiment speaks volumes about the credit union’s operational philosophy and its relationship with the local community. It’s clear that the credit union actively cultivates a culture of service and responsiveness.

Further Information and Resources

For anyone considering South Side Community Federal Credit Union as their financial institution, several resources are available. The website, southsidecommunityfcu.org, provides detailed information on all services, fees, and loan requirements. Prospective members can also contact the credit union directly via phone at 735485500 to discuss their individual financial needs and explore the benefits of membership. The credit union’s dedication to community engagement is further showcased through their active participation in local events and charitable initiatives. They consistently demonstrate a commitment to investing in the well-being of the South Side neighborhood. Membership is open to individuals and families residing or working in designated areas. The credit union’s mission is rooted in promoting financial stability and opportunity within the community it serves.

👍 Reviews of South Side Community Federal Credit Union

Lala G.

5/5

Most exceptional service. Thanks for serving our community.

Nyla B.

1/5

Member’s customer service recently went down 😭 was a member since 2015 8 years. They used to treat me (every member I saw too) like we were FAMILY. Not no more 😭💔. The new lady employee would was so antagonizing every encounter I had. I’m not going to be hassled every time I come to get my MONEY. It be your own people 💔😭😭

Lisa H.

4/5

I've been banking here at SSCFCU for probably 10 years now. The customer service is very good. But there were times when I had to stand in a long line at the drive through banking and I didn't have a car. I was so agitated by this and I did let it be known. The bankers did go out of their way to accommodate me. My only agitation now is today is Saturday May 1, 2021 and I have a deposit to make but because they are not open on Saturdays at this time, I have to wait until Monday to make a deposit. This is why I'm giving you 4 stars instead of 5. Your hours are already short during the week and your only open 3 days. It would be nice to get some Saturday service again especially when the City is opening up more at this time.

Harriett S.

5/5

Great Accommodating Staff, Always friendly and ready to help. They may be small in size but Big on Service. Yes I rate them 5 plus stars. Been a customer for over 5 years

Tanya W.

5/5

Great people from the top across! Customer Service is EXCELLENT and the services offered are EXCELLENT! I am so glad to be apart of Southside Community Federal Credit Union!

Christiana G.

1/5

Very bad customer service and rude teller

D P.

5/5

Such a helpful friendly staff. Great to have something like this in the neighborhood

Elaine H.

5/5

Amazing customer service makes you feel like family offer classes that helps with credit? Home buying