Julieta Avelar Agency, Inc American Family Insurance - Chicago, Illinois

Julieta Avelar Agency, Inc American Family Insurance

Located at 6640 S Pulaski Rd, Chicago, IL 60629, Julieta Avelar Agency, Inc American Family Insurance is a distinguished insurance agency that offers a wide range of insurance services. The agency has garnered a 4.7/5 average rating based on 66 reviews on Google My Business, testifying to its dedication to customer satisfaction.

SPECIALTIES:

• Insurance agency

OTHER POINTS OF INTEREST:

• Identifies as Latino-owned
• Identifies as women-owned
• Online appointments
• Onsite services
• Language assistance
• Wheelchair accessible entrance

REVIEW HIGHLIGHTS:

Customers at Julieta Avelar Agency, Inc American Family Insurance have reported a high level of satisfaction with the services provided by their agent. The agency's dedication to personalized service and clear communication has been widely appreciated. However, some customers have expressed concern over communication issues, particularly in the claims department. Despite these isolated incidents, the overall feedback from customers is overwhelmingly positive, reflecting the agency's commitment to excellence.

CONTACT DETAILS:

Address: 6640 S Pulaski Rd, Chicago, IL 60629

Phone: 732-846-000

Website: amfam.com

👍 Reviews of Julieta Avelar Agency, Inc American Family Insurance

Charles J.

4/5

I love the service that my agent has given me. I do have a complaint about a lack of communication that I have had from the company. My car was hit by a semi truck. But luckily the car was repairable. My back still isn’t right to this day. But I had to pay my insurance deductible out of pocket plus some car rental fees. I was originally told that they would reimburse me. But haven’t received any feedback inspite of numerous calls to the claims department

Veronica B.

5/5

The exceptional customer service is well appreciated. The staff member Deidre is very professional with addressing my concerns in an efficient manner. Thanks American Family Insurance.

Jackie V.

2/5

Overall ok service but they only care about money and high prices. She refused to cancel my policy and had me calling other numbers. Just so other people from corporate to tell me it’s her job to cancel the policy. They took me back to her line and she told me she would cancel my policy. Don’t let them trick you into not being able to cancel your policy.

Lucas L.

5/5

The ladies at the office are very welcoming and go beyond my expectations with assisting me with my Insurance needs. Very pleased with the service!

My Q. W.

5/5

The girls at this office are exceedingly professional and courteous. Diedre was patient and so helpful. Always happy to assist and answer any questions. 100% recommended

RasheeGold 1.

5/5

I didn’t know how important life insurance is until I spoke to Diedre. I am only 18 yrs old it’s so cheap monthly for my age and most importantly I am set for my family!

Nevaeh P.

5/5

very professional ladies there and helped me with everything I needed stress free

Jay T.

5/5

Best customer service especially Diana she is so knowledgeable and always helps me out with any info I need