Preston Insurance Agency Illinois LLC - Peoria, Illinois

Renee B.

Anytime I have had any questions about anything over the years I have been with Preston, everyone there has always been very friendly and helpful. Highly recommend them for you insurance needs.

Nik A.

Preston Insurance made my insurance purchasing experience incredibly smooth and painless. After speaking to a representative, being asked what I believe were the correct questions, and reviewing my personal situation, I was presented with several options of what would be the best fit for me and my family.

The best part of this whole process was being treated like a real person and individual customer; not just another number or generic plan to sell. Every question I had, every concern that was brought up (whether it was during or outside of our meeting), was answered with the upmost professionalism and care. I would recommend Preston to anyone in the market.

M

I have been w Preston Insurance for almost 2 years now on my own & prior to that I was a customer on one of my parent’a plans. I have had the some of the best customer service out of any business I have an account with, with this insurance agency! Emily always answers all my questions whether it’s by phone or email & if she doesn’t know she makes sure to find out for me and explain things thoroughly. Not to mention she found me an amazing rate for my insurance needs! Highly recommend!

Tadd S.

Preston is great to deal with. They've saved me lots of time of having to go straight to our insurance companies and deal with the customer service hassle. Always happy to check in with Melissa in the office. She makes my life easier!

Kathy C.

My husband and I have worked with Preston Insurance Agency for several years for all of our home and auto insurance needs. We are extremely satisfied with the service that we have received throughout that time. We usually contact Melissa Heinz. We have found her to be competent, professional, yet kind and friendly. We feel confident that she will answer any questions we may have, and work to get us the best insurance coverage possible!

Alanna F.

Best help I could ever get with my perfect car insurance thank you. Shout out to Matthew Selby for the awesome help an customer service

Andrea C.

I love when an insurance agent goes above and beyond to create an exceptional experience for their customers! Brock has done just that! I am insanely busy, and he makes transactions quick and painless through clear and simple communication! Thank you, Brock! I hope many others reached out after so shared on Facebook!

Katherine S.

We have been with Preston Insurance for about 5 years and we could not be happier! Their customer service is excellent. Everyone I have worked there with has been professional and fantastic. Special shout out to Melissa Heinz who has gone above and beyond to help us through some complicated situations. 5 stars all around!