Assets Biz - Cary, Illinois

Natalie S.

Arranged a date for pickup. They came weeks early with no notification or opportunity to get items out! The worst company ever!!! I'll be reporting to BBB and the Attorny General for not taking vechicle before agreed upon date without notice!! Horrible company with horrible people!!

Sade P.

If I can give this place 0 stars I would 💯 my car was on this lot for 3 weeks ! I got my car engine wouldn’t start when I stopped at a gas station near by. They had to come give me a jump I was just 3 blocks away from this place. While I was driving home my left and right signal lights were out. I notified one of the people at customer service about it he stated I go take my car to get checked out. I did turn out rodent urine was on my engine and the repair shop had to replace a few fuse boxes the rodent from the lot got to. Last but not least I reached out to file claim and nobody was able to get in contact with me I called another company they work with the was no help !

Amela C.

Very unreasonable people. They took my father’s vehicle without any notification. LEAVING my father with STAGE 4 cancer without his needed survival medication. If they simply notified and asked like a normal human would, the keys would have been handed over with no hesitation. NO HUMAN DECENCY what so ever. Pure DISGUST. A job is a job but there’s laws to notify someone for such stuff.

Tara R.

One of their drivers ran me off the road twice this morning and ran another car off the road while passing them and almost hit other cars in the oncoming lane. When this driver hurts or kills someone driving wrecklessly at 90 in a 55, the company has been made aware and doesn't care enough to even return my call.

Kenneth S.

Went to pick up my car from there today... Missing money that was in my center console, missing a magnetic dash mount and a few other items. Told that, conveniently those items were not inventoried.. said they would check cameras, but not sure what good that will do. Also was told I was at a loss and should just file a report. Also noticed a clunking noise coming from the front end of my car when turning that was no present when taken.. Not happy with the already horrible situation I was in. If I could rate 0, I would.

Sarah R.

Very great company. I had placed a vehicle with a few other companies in the area and none of them could recover it. This company stayed on top of the vehicle until it was recovered. They got the job done on a vehicle that had been eluding collections for a year.

Mateusz R.

Wasn’t happy about requiring their services but I must say they were professional. If anyone reading this is worried about their personal property in their vehicle, don’t. I had about $4,000 worth of tools in the trunk, wallet with cash in it and other valuables. Everything was inventoried and left exactly where I left it in the car. 5 stars for honesty.

R J.

My car was picked up by this place and is at a lot that is over an hour from my house. My finance company sent the release to them on a Friday at 1:45 PM when I called to get my car that is when I was advised “ I’m sorry the vehicle is not at our location it’s at the location in Chicago, and We close at 2pm”. On their website it clearly states they are open until 4 pm Monday thru Friday. They mislead me and are trying To charge me two additional days of fees which I shouldn’t Have to pay due to their hours being misleading along with the employees giving wrong information. I will remove this review if they come to an agreement that I don’t have to pay the two additional days of storage.

Charles Martinez