Forreston Mutual Insurance Company - Forreston, Illinois

Forreston Mutual Insurance Company: A Detailed Overview

Forreston Mutual Insurance Company stands as a well-established insurance agency located in the heart of Forreston, Illinois. Situated at 208 S Walnut Ave, Forreston, IL 61030, the company has served the community for many years, providing a range of insurance solutions to individuals and businesses. Their commitment to customer service and local understanding is a cornerstone of their operations. The company’s phone number is 59382273, and visitors can access more information and resources on their website: forrestonmutual.com. This document aims to provide a comprehensive overview of Forreston Mutual, highlighting its key features, accessibility, and customer feedback.

Specialties: Primarily, Forreston Mutual operates as an insurance agency, specializing in a variety of insurance products. While specific policy offerings may vary, they generally cater to personal lines insurance, such as auto, home, and personal liability coverage. They also often provide commercial insurance solutions for small businesses, including property, casualty, and business interruption insurance. The company’s focus is on tailoring coverage to meet the unique needs of each client. They pride themselves on offering personalized service and expert advice.

Location and Accessibility: The company’s physical location at 208 S Walnut Ave in Forreston, Illinois, makes it easily accessible to residents and businesses within the local area. Importantly, Forreston Mutual has taken steps to ensure inclusivity and accessibility for all visitors. The entrance is wheelchair accessible, and a wheelchair accessible parking lot is available, demonstrating a commitment to serving the community with dignity and respect. This commitment extends beyond physical access; the staff is known for its friendly and helpful demeanor, striving to make the insurance process straightforward and approachable for everyone.

Customer Opinions and Ratings: As of today, Forreston Mutual Insurance Company has accumulated 13 reviews on Google My Business. The average opinion currently stands at 2.5 out of 5 stars. This rating reflects a mixed range of experiences reported by customers. While some reviewers have praised the company’s local knowledge and helpfulness, others have expressed concerns regarding claim processing times and communication. It’s important for prospective clients to carefully consider these reviews and conduct their own due diligence before making a decision. A deeper dive into the reviews reveals recurring themes regarding the quality of customer support and the efficiency of the claims process. However, many reviewers also highlight the company’s dedication to building relationships with its clients, emphasizing the value of personalized service.

Key Considerations for Potential Clients: When considering Forreston Mutual Insurance Company, several factors should be taken into account. First, it’s crucial to understand the company’s specific policy offerings and ensure they align with individual or business needs. Second, carefully review the customer reviews to gain a balanced perspective on the company’s strengths and weaknesses. Third, schedule a consultation to discuss coverage options and receive personalized advice. The company’s local presence and commitment to customer service can be valuable assets, but it’s essential to conduct thorough research and comparison shopping. Furthermore, prospective clients should inquire about the company’s claims handling process and understand the timelines involved. Transparency and clear communication are vital components of a positive insurance experience.

Additional Points of Interest: Beyond its core insurance services, Forreston Mutual is likely involved in supporting the local community through various initiatives. The company’s commitment to accessibility demonstrates a broader dedication to inclusivity and serves as a positive reflection of its values. Their longevity in the area suggests a strong understanding of the local market and a commitment to serving the needs of Forreston residents and businesses. Contacting the company directly allows potential clients to inquire about any current promotions or special offers. They also offer resources for understanding different types of insurance coverage. The company’s website is a valuable resource for accessing policy information and obtaining quotes. It is recommended to explore the website thoroughly before contacting the agency to familiarize oneself with the available options and services.

Conclusion

In conclusion, Forreston Mutual Insurance Company presents itself as a long-standing insurance provider in Forreston, Illinois. While the current customer rating requires attention and improvement, the company’s accessibility features and commitment to local service are noteworthy. Potential clients are encouraged to conduct their own research, carefully review customer feedback, and schedule a consultation to determine if Forreston Mutual is the right choice for their insurance needs. Their specialties in both personal and commercial insurance, combined with their convenient location and accessibility, make them a viable option for many.

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👍 Reviews of Forreston Mutual Insurance Company

Robin T.

1/5

Never use these ,FORRESTON Mutual,and 3rd party DIAMOND MUTUAL, they go thro TAAKE Insurance they cheat customers ,dont pay on claims "RATE 0" i lost my parents home on JANUARY 20,2025, i filed claim, thieft stripped gutted furnace,wiring,antiques, busted all basement windows and doors ,frames for doors in ,police called them crack heads ,had already hit 4 other houses,. i didnt live there but my son does since 1989,heres how it started , i canceled dad car insurance in 2021 who was Safeco car Insurance again with taake insurance they copied death certificate and deed to house told me go ahead just keep paying on it if i want,so i did, never told to change writing on insurance, but they did take my money from my ATM card for 4 years and dads name wasnt on my card ,at that time dads house was insured by Horse prairie in Red Bud thru 1980s-2024, again Taake ,then i didnt know who had it till i filed claim for damages. had these loosers FORRESTON AND DIAMOND MUTUAL 3RD PARTY cause of theses jokers lost everything BeWare
WORST COMPANIES TO GO THROUGH 3RD PARTY
my lawyer said they didnt want to shell out that much money so screwed me over ....watch out for these buisness

Brenda B.

1/5

I really wanted to give them no stars....I contacted Forreston Mutual back in May 2018 to cancel my policy. I spoke with someone who refused to take my request to cancel and would not allow me to send them a written request to cancel. I was told that they needed to mail me something to complete (which they never did). I contacted the Department of Insurance to file a complaint. Ironically, they are aware that I tried to cancel in May 2018, but now they are insisting that they did cancel me for non-payment in February 2019. Cindy at Forreston Mutual Ins Co. said her manager said it is too late to get my money back and she told my Mortgage Company that the agent is now deceased so that is one of the many reasons they have used to refuse to return my money. I will be filing a complaint with the Better Business Bureau and pursuing my complaint with the IL Department of Insurance and the Attorney General for Consumer fraud. I would not recommend any of their products or lack of service to anyone. Buyers beware......

Justin J.

5/5

House Fire claim. Worked with Jay Payan as adjuster. Excellent communication from the moment the claim was opened. Answered all my questions and walked me through the whole process and helped me understand my options. I highly recommend Forreston Mutual!

Penny H.

2/5

Had an issue with them and they hung up on me. Instead of answering my questions.

Jim G.

1/5

They will not honor cancellation date! Tied making my payment before cancellation and they absolutely refuse to let me pay!

renee N.

1/5

Dropped and did not cover damages cuz they could not prove one way or another. I had the proof.

Paul C.

2/5

I would not recommend Forreston to anyone I paid $219 upfront when policy started I only kept it for a month they only refunded me $62.00 as they said they charge a $45 policy fee which I was not told about not listed on my policy anywhere I should have gotten a full month back

Scott L.

5/5

Good place to get insurance