Susan Moore & Associates, Inc - Buffalo Grove, Illinois

Susan Moore & Associates, Inc: An Overview

Susan Moore & Associates, Inc is a well-established insurance agency located at 1130 W Lake Cook Rd Ste 195, Buffalo Grove, IL 60089, United States. Their phone number is 8472798444. The company specializes in various insurance services, including auto insurance, home insurance, life insurance, and renter's insurance, making them a one-stop shop for all insurance needs. The agency is committed to providing high-quality service and assistance to its clients, ensuring they receive the best coverage available in the market.

Location and Accessibility

The insurance agency is conveniently situated in Buffalo Grove, Illinois. Their office is wheelchair-accessible, featuring both a wheelchair-accessible entrance and parking space. This accommodating facility ensures that people with disabilities can easily access the services provided by Susan Moore & Associates, Inc.

Specialties and Services

The specialties of Susan Moore & Associates, Inc include being an auto insurance agency, home insurance agency, insurance agency, insurance company, life insurance agency, and renter's insurance agency. With a wide range of services, this agency caters to various insurance needs of individuals and businesses alike.

Client Reviews and Ratings

This company has received 7 reviews on Google My Business, with an average rating of 3.6/5 stars. One of the clients, for instance, mentioned that Susan has been extremely helpful with their cars and home insurance needs since 2016, and they appreciate her courteous, professional, and empathetic demeanor. These reviews reflect the agency's commitment to delivering top-notch service to its clients.

Why Choose Susan Moore & Associates, Inc

• Wide Range of Services: Susan Moore & Associates, Inc offers a comprehensive range of insurance services, including auto, home, life, and renter's insurance.
• Accessibility: The agency's location in Buffalo Grove, Illinois, along with its wheelchair-accessible entrance and parking, makes it easily accessible for all clients.
• Professional and Empathetic Service: Clients have praised the agency for its courteous, professional, and empathetic approach, ensuring a pleasant experience for all clients.

👍 Reviews of Susan Moore & Associates, Inc

Irfan S.

5/5

I've known Susan since 2016 and she has always been extremely helpful with my cars and home insurance needs. She's courteous, professional and empathetic.

NOT I.

1/5

I have had Nationwide for a while now. I had a car accident and total my car. Susan Moore was wonderful to work with. She took care of everything for me. I just bought a house and almost was not able to close on time because of Rosio Arteaga . She would not call back the lender in a timely manner regarding the home insurance. The lender had to call her a few times, I had to go down to the office myself requesting the information. She had no sense of urgency. My lender stated "nationwide is definitely not on your side". With this kind of customer service, I will definitely be shopping around. With this said, I hope that Susan offers more customer focus training for Rosio. It is needed.

Lorelee P.

5/5

Susan Moore is amazing! She has helped our family out by working with our Homeowners insurance and our mortgage company. Susan is responsive and has empathy for every situation. I would highly recommend Susan Moore & Associates.

Allen B.

5/5

My Nationwide insurance agent for 17 years. Recommended her to several friends/family. Susan Rosie and Noel are like family.

Loretta L.

3/5

Nationwide Insurance honors loyalty from their customers. They provide incentives for those who continue loyal to their company

Dean L.

1/5

I called for a quote & the person would not help me & Hung up the Phone.....
How Unprofessional........

Jon P.

5/5