Carrollton Bank - Carrollton, Illinois

Overview of Carrollton Bank

Carrollton Bank, located at Address: 315 Sixth St, Carrollton, IL 62016, stands out as a reliable financial institution offering a range of banking services including a banking facility and ATM. The bank's phone number is conveniently available at 217-942-5408, ensuring quick access for any inquiries or assistance needed. Their official website, carrolltonbanking.com, serves as a comprehensive resource for both current and prospective customers.

Key Features and Services

Carrollton Bank prides itself on its specialties in banking and ATM services. This makes it an ideal choice for individuals and businesses alike who require quick and secure access to their funds. The bank also offers a drive-through service, which is particularly convenient for those who prefer to keep a safe distance or are in a hurry. For accessibility, Carrollton Bank has made significant efforts, featuring a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that everyone can enjoy a hassle-free banking experience.

Customer Experience and Reviews

The customer experience at Carrollton Bank is commendably positive, as evidenced by the average opinion of 4.8 out of 5 on Google My Business. One glowing review highlights the exceptional service provided by an agent named AJ, who not only handled a debt card fraud alert with poise but also ensured the customer's issue was resolved swiftly, going above and beyond to finalize their transaction seamlessly. This reflects the bank's commitment to customer satisfaction and its staff's professionalism. Other reviews echo similar sentiments of friendly and helpful service, making Carrollton Bank a reassuring choice for banking needs.

Important Information for Potential Customers

For those considering opening an account or simply looking to bank locally, Carrollton Bank offers a welcoming environment. The bank's policies on wear of medical masks, especially considering the ongoing COVID-19 situation, show their commitment to safety and health. It's also worth noting that the bank is wheelchair accessible, making it a considerate option for individuals with mobility challenges.

Recommendation

Given the bank's exceptional service record, accessible facilities, and the positive feedback from its customers, we highly recommend reaching out to Carrollton Bank through their website to explore their services further. Whether you're looking to manage your finances, need an ATM, or require assistance with a banking-related issue, Carrollton Bank is equipped to meet your needs. Their dedication to customer service, showcased through genuine testimonials, ensures a positive experience. Don't miss the opportunity to take advantage of their banking solutions by visiting their website and contacting them at 217-942-5408. Your financial security and convenience are just a call or click away.

👍 Reviews of Carrollton Bank

James S.

5/5

Excellent service, and services. I had a debt card fraud alert, and was unable to process a purchase. I called the bank, and spoke with customer service agent AJ. AJ was exceptionally polite, and helpful, understanding the situation I was in, jumping into action, had my issue resolved within moments, and I was enabled to finalize my transition. Thank you Carrollton Bank, and AJ.

taker61643 T.

5/5

VERY GOOD YOU'RE ENCOURAGED TO WEAR A MEDICAL MASK DUE TO COVID AS ALWAYS

Sue R.

5/5

Always friendly and helpful

Blake N.

5/5

Brian C.

4/5