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Jim Simpson Insurance - Carbondale, Illinois

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 820 E Walnut St, Carbondale, IL 62901.
Phone: 85492189.
Website: jimsimpsoninsurance.com
Specialties: Home insurance agency, Auto insurance agency, Insurance agency, Insurance broker, Motorcycle insurance agency, Renter's insurance agency.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 54 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of Jim Simpson Insurance

Jim Simpson Insurance 820 E Walnut St, Carbondale, IL 62901

☎️85492189

⏰ Open Hours of Jim Simpson Insurance

  • Monday: 8:30 AM–5 PM
  • Tuesday: 8:30 AM–5 PM
  • Wednesday: 8:30 AM–5 PM
  • Thursday: 8:30 AM–5 PM
  • Friday: 8:30 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed

Overview of Jim Simpson Insurance

Located at 820 E Walnut St, Carbondale, IL 62901, Jim Simpson Insurance stands out as a comprehensive insurance agency serving the local community with expertise in various insurance types. The agency, accessible via 85492189, offers a blend of personalized service and professional expertise that sets it apart in the insurance sector.

Key Features and Services

  • Home Insurance Agency: Protect your dwelling with tailored policies.
  • Auto Insurance Agency: Secure your vehicle with competitive rates.
  • Insurance Broker: Offers unbiased advice and the best deals.
  • Motorcycle Insurance Agency: Specialized coverage for bikers.
  • Renter's Insurance Agency: Essential for renters looking to safeguard their possessions.

Accessibility and Services

For those visiting or requiring in-person assistance, Jim Simpson Insurance ensures a welcoming environment with wheelchair accessible entrance and parking lot, alongside onsite services that cater to the needs of all customers, including those with mobility challenges. This commitment to accessibility reinforces their dedication to customer care.

Customer Opinions and Ratings

The agency boasts an impressive average opinion of 4.2/5 based on 54 reviews on Google My Business. Testimonials highlight Mr. Simpson's knowledge and commitment to providing the best coverage options. Many customers appreciate the personalized service and the effort to secure the best deals, making Jim Simpson Insurance a name synonymous with reliability and satisfaction.

Recommendations for Potential Clients

For anyone seeking insurance solutions in Carbondale, Jim Simpson Insurance offers a robust suite of services that cater to diverse needs. Here are some tips for potential clients:

  • Visit their website at jimsimpsoninsurance.com for detailed policy information and to get a feel for their offerings.
  • Reach out to their office at 85492189 to discuss your specific insurance requirements.
  • Consider scheduling a visit to their office to experience their accessible and welcoming environment firsthand.
  • Take advantage of their onsite services for a hassle-free experience.

Final Recommendation

Don't wait to secure your insurance needs. Contact Jim Simpson Insurance today through their website or by phone to discuss your coverage options. Their team is ready to provide you with personalized advice and the best protection for your home, vehicle, or rental property. With their professional approach and commitment to customer satisfaction, you're in good hands.

Remember, protecting what matters most is easier and more secure with Jim Simpson Insurance. Your peace of mind is just a phone call or visit away.

👍 Reviews of Jim Simpson Insurance

Jim Simpson Insurance - Carbondale, Illinois
Ramya S.
5/5

Mr. Simpson is the best. He is very knowledgable and gets the best quote for all your insurance needs. I have had both auto and home insurance with him and happy with their service. I had looked around before for my insurance quotes and I was impressed with Mr. Simpson. He will work with you and get the best deal. Overall, highly professional and they will handle everything for you. I will highly recommend them for all insurance needs.

Jim Simpson Insurance - Carbondale, Illinois
Yoner J.
1/5

As soon as I clock out from work I called this place to get a quote on insurance and I was placed on hold for 5 minutes and when someone returned to the call it was a man that was extremely rude and said they stopped doing quotes at 4:30 call back on Monday and hung up the phone didn't even give me a chance to ask more questions, when I initially called in it was before 4:30 so I was placed on hold so the time can be passed 4:30?
Extremely rude and unprofessional bad for business whomever that is needs to be fired

Jim Simpson Insurance - Carbondale, Illinois
Day A.
3/5

The good: Some of the staff are quite friendly and helpful. They represent a wide array of companies and can find something to fit your budget.

The not so good: The agent is...not so friendly. The office is quite small and can feel extremely crowded with just 3-4 people inside. Some of the staff bring up politics, conspiracy theories, alternative medicine and other controversial topics which is unprofessional and can get uncomfortable.

We continue to use them for our car insurance because once your coverage is set up, you can pay online and rarely deal with them again. YMMV

Jim Simpson Insurance - Carbondale, Illinois
Chanette J.
1/5

I have been with Jim Simpson for years. So today I called to make a payment and Jim answered the phone. He asked for my policy number I told him I was out of town and didn’t have it. His voice seemed irritated and stated next time you call make sure you have it! Mind you I pay all the time by phone with my Name and company. Then he proceeds to tell me I’m renewing my insurance for $300 an something. Which was incorrect. And I told him that. With more anger in his voice he said WELL THIS IS WHAT THE COMPUTER IS SHOWING ME! Very rudely. I told him again that is incorrect I renewed months ago. So at this point he notice HIS error and corrected the price that’s due. From the time I called to the time I hung up it was clear all he wanted to do was argue. Maybe because my name is Chanette and he couldn’t spell it lol. Moral of the story is this world is so cruel. No need to be extremely disrespectful to a loyal customer. I’ll pray for him. But I would not recommend Jim Simpson. Kindness and respect goes a long way !

Jim Simpson Insurance - Carbondale, Illinois
Austin P.
5/5

I've been going here for car insurance for around 5 years. They are always the cheapest option. Good customer service.

Jim Simpson Insurance - Carbondale, Illinois
Pat B.
5/5

Jim Simpson has consistently provided excellent advice with regard to my insurance needs. He is truly committed to providing the best options from what is available. He has been with me through many life changes, such as the death of my husband, me being diagnosed with a serious illness and the many Medicaid benefits and options when I turned 65.
He has the ability to cut through the double-speak of the intricacies of various policies and explain the specific details in order to maximize my benefits. I have both house and automobile policies with him.
I feel he is a good, honest and decent man. I appreciate all of the work he does on my behalf.

Jim Simpson Insurance - Carbondale, Illinois
Hope S.
5/5

Jim always finds me the best rates for all the lines of business with which I have insurance with him. I can call him regarding any issue I have and he takes care of it for me. The only time I didn't use Jim as my agent was when I moved out of state and the products were available for me there. The staff is helpful and attentive to my needs. Professional in every way. I wouldn't have any other agent that Jim Simpson!!

Jim Simpson Insurance - Carbondale, Illinois
LUCY A.
5/5

Jim Simpson has always been helpful and courteous. His staff is very friendly and willing to answer your questions Jim will find the best insurance company for your needs at an affordable cost.. Recommend his office highly.

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