First Secure State Bank of Wonder Lake - Wonder Lake, Illinois

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First Secure State Bank of Wonder Lake: A Detailed Overview

For individuals and businesses seeking a reliable and community-focused banking partner, the First Secure State Bank of Wonder Lake presents a compelling option. Located in the charming village of Wonder Lake, Illinois, this bank offers a blend of traditional banking services and modern conveniences, all underpinned by a commitment to exceptional customer care. The bank’s physical address is 7526 Hancock Dr, Wonder Lake, IL 60097, and they can be reached by phone at 57288000. Their website, thestatebankgroup.com, provides further details about their services and offerings.

Specialties and Services

The bank’s core competencies lie in providing a comprehensive suite of financial services. They operate as a fully-fledged Bank, offering a wide range of everyday banking needs. As a dedicated Loan agency, they assist clients with various financing solutions, including business loans and personal loans. Furthermore, they function as a respected Mortgage lender, guiding customers through the process of securing a home loan. The bank seems to prioritize a hands-on approach, catering to both individual and small business requirements.

Key Features and Accessibility

Beyond its core services, the First Secure State Bank of Wonder Lake distinguishes itself through several notable features. The bank actively identifies itself as a women-owned business, which often signifies a dedication to inclusivity and a unique business perspective. Convenience is also prioritized with a drive-through service and easily accessible wheelchair accessible entrance and wheelchair accessible parking lot. These features demonstrate a commitment to accommodating diverse customer needs. Users also appreciate the mobile app, which enhances convenience for managing accounts and finances.

Customer Feedback & Reputation

Based on online reviews, the First Secure State Bank of Wonder Lake enjoys a consistently positive reputation. With 10 reviews on Google My Business, the average customer rating stands at an impressive 4.6/5. Feedback frequently highlights the bank's friendly and helpful staff, with specific mentions of exceptional service and a willingness to go above and beyond for clients. There's a palpable sense that the bank values building relationships and providing personalized attention – a characteristic often associated with small-town banking where customers are treated as individuals, not just account numbers.

Recommended Information

• Location: 7526 Hancock Dr, Wonder Lake, IL 60097
• Phone: 57288000
• Website: thestatebankgroup.com
• Specialties: Bank, Loan agency, Mortgage lender

Conclusion & Recommendation

The First Secure State Bank of Wonder Lake appears to be a strong contender for individuals and businesses seeking a dependable and client-focused banking experience. Its dedication to accessibility, combined with consistently positive customer feedback, suggests a commitment to excellence. We highly recommend visiting their website at thestatebankgroup.com to explore their services further and to initiate contact. Taking the first step towards a potentially rewarding banking relationship is easy – simply connect with them online today.

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👍 Reviews of First Secure State Bank of Wonder Lake

Lon N.

5/5

Recently had my checking account hacked . But thanks To))) KARA REUTHER ))))) who understood the problem it was fixed. Her professionalism and courtesy was great. I am a low tech guy in a high tech world. Thank you again KARA REUTHER

Baby P.

5/5

Best banking experience, they are always friendly and willing to go above and beyond. Love this bank, I would never go back to chase or any other bank. Small town banking where everyone knows your name and customer service that handles everything to the tee.
Plus their mobile app is great.

Cool H.

3/5

Had been with The State Bank Group since a child, but switching was way over due. They're always nice to work with personally but don't expect any clemency.
I admittedly confused my account balance (my fault) and after 6 bounced payment drafts in a row for various things like utilities, credit cards, internet, etc... I was getting whacked with over $200 in over draft fees before I could figure out what was even going on. They're still using snail mail to alert you about these things so forget catching it quickly. I called to ask if ANY of these over draft fees could be lifted, but nope. Nothing. A colleague at my work said if they don't take the charges off for your first offense doing this in a while then "you need to get a new bank". He was right. This is the 21st century and there are lots of banks to choose from. I don't trust a bank that in't at least reasonable with regard to these kinds of things.
I was also locked out of my mobile banking when out of State and in a pinch which was scary, because they changed something with the online portal without reaching out to anyone about it, but that's another story.

Chuck D.

5/5

Excellent bank!
They now have complimentary coffee, tea, hot chocolate and candy!

Rerouted

5/5

Great old-fashioned small, community bank - rare to find these days!

William J. F.

5/5

They are very helpful and kind.

Wynona B.

4/5

William R. G.

4/5