Verve, a Credit Union - Chicago, Illinois

Address: 808 W 35th St, Chicago, IL 60609.
Phone: 24917190.
Website: verveacu.com
Specialties: Credit union, ATM, Mortgage lender.
Other points of interest: Drive-through, Wheelchair accessible entrance, Wheelchair accessible parking lot, Cash advance.
Opinions: This company has 21 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of Verve, a Credit Union

☎️24917190

⏰ Open Hours of Verve, a Credit Union

Monday: 8 AM–5 PM
Tuesday: 8 AM–5 PM
Wednesday: 8 AM–5 PM
Thursday: 8 AM–5 PM
Friday: 8 AM–5 PM
Saturday: 8 AM–1 PM
Sunday: Closed

Verve, a Credit Union: A Comprehensive Overview

Verve, a Credit Union is a reputable financial institution located at 808 W 35th St, Chicago, IL 60609. With a dedicated team of professionals and a commitment to exceptional service, Verve has become a trusted name in the credit union industry.

The credit union specializes in a range of financial services, including:

Credit union services for members
ATM access for convenient banking
Mortgage lending options for homebuyers

In addition to their core services, Verve offers several points of interest to enhance the member experience:

Drive-through for quick and easy transactions
Wheelchair accessible entrance for all members
Wheelchair accessible parking lot for added convenience
Cash advance services for emergency financial needs

With an impressive average opinion rating of 4.4/5, based on 21 reviews on Google My Business, Verve has clearly demonstrated its commitment to providing top-notch service to its members. One notable aspect is the exceptional customer service provided by staff members like Riley Busha, a Financial Architect-Video Banker, and Mariette, who helped with account opening. Their professionalism and dedication to assisting members have contributed to the positive feedback received.

To contact Verve, a Credit Union, you can reach them by phone at 24917190 or visit their website at verveacu.com.

👍 Reviews of Verve, a Credit Union

Verve, a Credit Union - Chicago, Illinois

Daniel L.

5/5

Fully deserving of a 5-Star Review. On site staff is truly exceptional. I recently had the pleasure of working with Riley Busha, (Financial Architect- Video Banker) a true professional of his craft. I had multiple remote visits with Riley and there are no words for the level of extraordinary customer service he provided.

Maria B.

5/5

My experience opening an account at Verve was acceptionable. Mariette was so helpful and welcoming. Kudos to Marvette!

ken L.

5/5

Robyn Franzen and the Verve Mortgage team provided excellent service during a complicated refinance and despite the complexity of closing during Covid, Robyn and her team were exceptional and left nothing to chance! Thank you so much for communicating throughout the process and keeping everything moving! I know it was a challenge and I appreciate your efforts! Highly recommend Verve on so many levels. It's a great bank and a great group of people.

Uunometra !.

1/5

Don’t go here and waste your time also if you do go hear tell them you don’t want to deal with Jaimie on the computer screen she is not knowledgeable and judgmental jump to conclusions

Beau B.

5/5

The representative who helped me was patient and professional. There was a lovely atmosphere and everyone I spoke to seemed kind. Honestly, the best banking experience I've had in a while.

Fanny S.

1/5

I am writing this review on my behalf of my grandma, who is an elderly non English speaker. She has been banking there for years.
The 35th Street branch has always been her go to place for her banking needs.
She knows the two friendly and helpful girls behind the counter by their first name. She always tries to go to their counter when they are available.
But the newer Asian guy they hired is often rude and callous toward older Chinese people that lack English skills. According to my grandma, her friends who bank there felt the same way. Instead of help them, he often ignore them. Recently, my grandma went to the bank and got the worst treatment from him. He didn’t even bother to help her and attempt to send her to another branch instead.

One rotten apple spoils the barrel!

April H.

5/5

I recently set up an account with Verve and was very happy with my service from Andy L. He was very patient and kind with me and made sure all of my questions were answered and taken care of.

JADE L.

5/5

Very professional services and as a new customer if the bank can offer me a new customer welcome kit or some souvenir that would be even better.