Midland States Bank - Bradley, Illinois

Midland States Bank: Your Financial Companion in Bradley, IL

Nestled in Bradley, Illinois, at 980 N Bradley Blvd, Bradley, IL 60915, stands Midland States Bank, a private sector bank with a strong focus on providing comprehensive business banking services. With a telephone number of 593-256-12, customers can easily reach out for assistance. For those seeking detailed information, the bank's official website at locations.midlandsb.com offers a wealth of resources.

Key Features of Midland States Bank:
- Specialties: As a full-service bank, Midland States Bank excels in offering a wide range of financial services including banking services, financial consulting, mortgage broking, mortgage lending, and financial planning. Their expertise in the savings bank sector ensures they cater to individual and business savings needs.
- Accessibility: The bank is equipped with a drive-through service for added convenience, and features a wheelchair accessible entrance and parking lot, ensuring all customers can access their services comfortably.
- Online Presence: Their website not only provides practical banking information but also includes customer reviews, a valuable resource for potential clients.

Customer Insights:
On Google My Business, Midland States Bank has garnered 32 reviews, with an average opinion rated at 2.9 out of 5. This suggests that while the bank meets basic banking needs for many, there's room for improvement in certain areas such as customer service or product offerings.

Recommendations for Prospective Clients:
Given the mixed feedback, prospective clients might want to consider visiting the bank's location at Midland States Bank to get a firsthand experience. It's beneficial to:
- Schedule a meeting to discuss specific financial needs with a financial consultant.
- Explore online resources available on their website to understand the full spectrum of services offered.
- Take note of accessibility features if mobility is a concern.

For those seeking reliable financial advice or services, Midland States Bank offers a promising starting point. However, due to the average customer satisfaction rating, it might be prudent to compare with other financial institutions as well.

Final Recommendation:
To fully leverage the services offered by Midland States Bank, it's advisable to contact them directly through their website or call their phone number. They can provide personalized advice and help you understand how their services can meet your unique financial needs. Don't miss the opportunity to set up a consultation, especially if you're looking into mortgages or comprehensive financial planning. Your financial future deserves a bank that listens and adapts to your needs.

👍 Reviews of Midland States Bank

Aggro B.

1/5

They can't mail bills or statements to me for some reason the address is correct and on their end it says it was quote mailed out. But I've never gotten a single piece of mail from them, the employees are stupid and the bank is just as bad go somewhere else for something anything this bank is a waste of time

Pam

1/5

This is the worst bank ever. My mother has a loan with them she paid it off in november but they keep telling her that she owes them money with no explanation.
She wrote 2 letters they dont acknowledge. My mom does not do online. I tried to go online and contact them but I had to register and have password I did not want to do that. They wont call her. The customer support line they have 815 937 number is terrible. It was busy today I called them twice and they hung up. I feel this bank does not want to talk to their customers. She wants to go in and talk to someone if someone would answer the phone so she can make a appointment but that is a challenge. Maybe they are closing ? After she figures the mess out she wont be back. We are just going to go their hoping bank is open to the public.
The bank did call my mother and solved the problem a week later. She did pay off loan. Thank you !

Hope G.

5/5

At first when the banks switched from Homestar to Midland there were a few hiccups along the way. However I’ve grown to like Midland, they are very helpful and quick to resolve issues. Today I spoke with Scott and he was beyond helpful. I’ve been dealing with fraudulent activity, and for the first time in the past few weeks I can actually breathe, not only was he able to help he was very informative and kind, it was much needed after endless calls and being placed on hold or call backs. He offered his assistance for future matters and I appreciate his help and that gesture more than he could know! Great job Midland on snagging such a good representative!

kingskid83

1/5

If you're looking for incompetence and unfair banking practices that result in fees look no further! This is the most incompetent Bank I've ever had unfortunate dealings with! I've been banking with them for years and I'm done now ever since Midland State Bank bought out Centrue everything has went to pot! You don't receive account alerts until days later they show deposits have posted to the account but then take withdrawals first resulting in NSF fees. I could go on just do yourself a favor and don't ever do business with these incompetent jerks!!!

UJELLY42

1/5

Speedy with withdrawals, slow with deposits. Issues seem to be a regular occurrence with accounts here and are treated as such. No speedy fixes when it comes to thier mistakes. Expect to be treated rudely, and to have the blame put on you. You are better off putting your money in a sock.

LaKendra P.

2/5

The ATM is always out of order, the drive thru is extremely slow and I’m tired of paying a 3.99 “maintenance” fee. You’re a bank, why do I need to pay a fee to have my account “maintained?”

LaRosha C.

2/5

Glad to see some others are complaing ive been with them for 5 long years and im going to take my buisness elsewhere it takes toooooooooo long for things to post amongst other things. I didnt have direct deposit for a year because some rude clerk on schuyler told me so they didn't do that (which was baffling) wish i had her name but whatevs.

Jason W.

5/5

Great customer service