SouthState Bank - LaGrange, Georgia

Joy P.

SouthState Bank on south Davis Rd . If I could give them a 0 I would the worse bank ever Bank tellers very disrespectful I file a complaint after getting no results from Branch Manager Tammy Lancaster concerning the disrespect I received from the bank tellers here on South Davis Rd I received a called from the regional manager Chad Fullton who said my complaint were directed to him saying I had a complaint against the branch manager Mrs Tammy Lancaster which wasn't true my original complaint were against the rude bank tellers he were very rude disrespectful himself like he could care less about the treatment I received after speaking with him I filed a complaint on him I haven't received a call from anyone I filed my complaint on February 6, 2025 on him his manager Mrs Catherine Tucker haven't contacted me yet my original complaint were filed against the rude Bank tellers on January 15 2025 everyone deserves to be treated with respect regardless of color etc I feel that I were Discriminated against this is in Lagrange Ga 30240

Luis G.

I have been with South State for over a year. Ms. Angela Taylor has always been courteous, professional and friendly as are the rest of the team. It's great to bank at SSN.

Timmy B.

Let me tell you what kind of care you get with this bank.....
Yeah you get none. Let something go wrong and they're NOT on your side at all. I get told something and something totally different happens. My payroll got deposited into my account that was locked but they wouldn't tell me it was in there. They had me and my employer looking for it. They had it the whole time. The manager at the Church St branch is the only one that helped me. Kudos to that manager! It took me 3 weeks to get my money from my account which was mailed from another state. Totally unacceptable! Zero Stars!

Xxx X.

Let me start by saying my wife and I have been a customer of this bank before it was South State Bank for over 10 years.

Take your money out of this Bank immediately! I attempted to withdrawal 7,500 in cash today and was refused after showing multiple IDs and answering multiple questions. I want you to hear what I'm saying to you folks, they refused to give me my money!!

they refuse to give me my money!!
they refuse to give me my money!!

Are you hearing this? You better run to the bank and get everything you can out I'll be back tomorrow with my lawyer.

Update, they have never apologized. They think it's okay to hold on to your money and not give it to you. I want you to think about this folks they do not want to give you your money.

Brionna S. [.

This branch might as well close down. They can’t ever resolve an issue and never know how to do anything the customer needs. It’s always “Let me ask”, “Let me get help” and today I was hit with the wonderful “You can call the 1-800 number”… Why would I call a 1800 number when I’m with a bank manager who has more knowledge on the bank process than I do? I will continue to go to the Opelika branch because they actually help and value their customers!

Tim A.

I only gave one star because It wouldn't let me give none. Charter employees spent years building a customer basis and providing amazing services and results. Center state bank is terrible. Good luck getting to talk to someone from here. I have a few accounts there and have been trying not to leave them.but after today's fiasco I believe I will be swapping as soon as things quit popping up from weeks ago.

Jacob L.

I’ve had nothing but issues with my account. Purchases from days ago that are now being posted. I’ve never had this problem with Charter Bank, everything posted the following day if not the day of. I’m being charged overdraft fees for things that I had the money for. I’m done. I don’t wanna stuck around to see more of an outcome.

AAV G.

Ms. Davenport at this Branch needs to be fired and or retrained in customer service.
We have requested my grandmothers mortgage to be debt on the fifth of the month and not the first which causes a late fee and over draft fee due to her fixed income. She has yet to do this simple task of adjusting the draft date.
Who is the manager of this branch? I wish they would do their job!!!