SESLOC Credit Union - San Luis Obispo, California

Address: 3807 Broad St, San Luis Obispo, CA 93401.
Phone: 8055431816.
Website: sesloc.org
Specialties: Credit union, ATM, Car finance and loan company, Financial advisor, Financial institution, Mortgage lender.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Cash advance, Free parking lot, On-site parking.
Opinions: This company has 124 reviews on Google My Business.
Average opinion: 3.5/5.

📌 Location of SESLOC Credit Union

☎️8055431816

⏰ Open Hours of SESLOC Credit Union

Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–5 PM
Saturday: Closed
Sunday: Closed

Overview of SESLOC Credit Union

SESLOC Credit Union, located at Address: 3807 Broad St, San Luis Obispo, CA 93401, offers a wide range of financial services tailored to meet the needs of its members. With a phone number Phone: 805-543-1816, members and prospective members can easily reach out for assistance or inquiries. For those who prefer digital communication, their website sesloc.org is a valuable resource for more information.

Key Services and Specialties

SESLOC Credit Union stands out for its comprehensive suite of financial services. Among its specialties are:
- Credit Union Membership: Offering membership benefits to those who live, work, worship, or attend school in San Luis Obispo County.

- ATM Services: Convenient access to your money with ATMs nearby.

- Car Finance and Loan Company: Providing loans for vehicles and other personal uses.

- Financial Advisor: Expert advice for managing your finances effectively.

- Financial Institution: Serving as a reliable financial partner with insurance and investment options.

- Mortgage Lender: Assisting with home buying and mortgage services.

Accessibility and Convenience

SESLOC Credit Union prides itself on being wheelchair accessible, both in terms of entrance and parking lot. This inclusivity is further enhanced by offering free parking and an on-site parking lot, ensuring that all members can easily access their services.

Additional Points of Interest

Cash Advance: A convenient service for unexpected expenses.
The establishment features a wheelchair accessible entrance and parking.

Customer Opinions and Average Rating

Customer feedback highlights the exceptional service provided by SESLOC. With 124 reviews on Google My Business, the average opinion is a commendable 3.5/5. Testimonials often praise the friendly and helpful staff, particularly mentioning Jared Maxwell for his outstanding customer service. Such reviews suggest a cooperative environment where customer satisfaction is a top priority.

Recommendation

For anyone seeking a reliable financial institution with a strong community focus, SESLOC Credit Union is highly recommended. Their commitment to providing a seamless and accessible service experience, combined with positive customer feedback, indicates a trustworthy partner in your financial needs. To learn more or to take advantage of their services, visit their website at sesloc.org. Don't hesitate to contact them through the provided methods; your financial journey could greatly benefit from their expertise and support.

Remember, reaching out to SESLOC Credit Union could be the first step towards securing your financial future with a dependable and customer-focused credit union.

👍 Reviews of SESLOC Credit Union

SESLOC Credit Union - San Luis Obispo, California

Jens W.

1/5

Bad business practice of holding an owners title to a car for 13 months after the car was paid off. Very disappointing for what is essentially a local business.

Jenna L.

5/5

Very friendly and helpful staff. I cannot say enough positive things about Jared Maxwell who went above and beyond to help me. He was very straight forward and made my whole experience as seamless as possible. Highly recommend!

Dr. C. G.

5/5

Over the last 20 years, having an account with Sesloc has been a wonderful. I’ve gotten car loans and lines of credit, they’ve always been able to help. Ms. Blanco just assisted me in acquiring a loan consolidation; she is very knowledgable, responsive and friendly - making it a seamless process!

Laura T.

5/5

Kelly was SO helpful in handling a joint account issue at the Broad Street SESLOC! We have always had the best service there!!! We also feel very secure at SESLOC and that they have high customer service that soooo many online banks/credit unions don’t! Thank you!

Caitlin W.

5/5

Melissa M was freaking amazing. I literally never write reviews. From the second I walked in, I was greeted warmly. I had been to several different banks that day trying to open an account, and was turned away and made to feel unwelcome at most. I was in a difficult financial situation and extremely stressed out and upset when I went there. Melissa went above and beyond to help me open an account over the course of 2 days. She pulled strings to make it work for me (she literally ran to her manager to catch her before she left to make sure it got done). She was kind and understanding of my situation, explained everything clearly, and worked quickly. The entire staff was friendly. I appreciate the different perks that were offered to better my financial health, which I have never gotten with any other bank. Thank you Sesloc, and thank you Melissa M!!

Sean S.

3/5

Beware Manipulative Business Practices: I went in for a CD. The teller said, "When the CD is about to mature, we will notify you. You have ten days to respond. If we don't hear from you, the CD will automatically renew."

Fair enough. Except that when I received the form to sign, that wasn't the only choice. You can also have it rolled back into savings. The 'renew' option had been pre-checked by the teller. When I confronted her about this, she said, "I'm sorry. That's just the way we were trained to do it." Of course. The bank wants to keep the money. Best not mention that other option to the customer. Best the bank check the box, rather than the customer.

When I asked the penalty for early withdrawal, I was told, "180 days interest." INTEREST? That's all? That's GREAT! Why, that's not even your money -- it's the bank's!

Well, except it IS your money. You don't get the "interest" until it matures. And "180 days" is meant to muddy the waters -- it sounds like a lot less money than "six months interest". No, what you'll be charged is the equivalent of six months interest from your own money.

Coming from a corporate sales background, I should have seen this coming. SESLOC is just good at selling the 'we're you're friendly neighborhood credit union!' image. Nah. I gave 'em three stars because that's average. And that's what they are -- an average, money-hungry bank, lol.

On the upside, these are very clever sales techniques, and will probably keep them asset rich and stable for many years. 😉

Spencer C.

2/5

They screwed their app with the most recent update and blame shift their lack of customer service employees on "a higher than normal call volume" that they caused themselves by not making sure their app was usable before pushing the update. If you ever hope to reach them on the phone, I wish you the best of luck. The chat function they try to push so they don't have to employ people on the phone is not secure and worthless. If you can't do banking stuff on it what's the point? You are just going to have to wait in hold purgatory hearing the same three messages about how they know they have a problem with people needing help but not doing the one thing that would help, hire more people (god forbid that would cost them money).

Austin B.

5/5

We have been members for several years and utilized Sesloc for several loans within that time. They have always had great rates and little to no issues. Shout out to Kenet and Chris who helped us on our most recent loan; they made the process pretty easy for us.