Dial One Johnson, Dallas Plumbing, Heating and AC Repair - Dallas, Texas

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Dial One Johnson: A Trusted Dallas Plumbing & HVAC Provider

For homeowners and businesses in the Dallas, Texas area seeking reliable and professional plumbing, heating, and air conditioning services, Dial One Johnson stands out as a premier choice. Located at 830 S Hampton Rd, Dallas, TX 75208, this locally-owned and operated company has cultivated a strong reputation for excellence and customer satisfaction. They can be reached directly at Phone: 99491741, and their comprehensive website, Website: dial1plumbing.com, provides valuable details about their services and team.

Specializations and Services

Dial One Johnson specializes in a wide range of services related to plumbing, heating, and air conditioning. While specific details regarding their specialties are not explicitly listed, their consistent positive reviews suggest a broad skillset encompassing:

• Plumbing Repairs and Installations: Addressing leaks, clogs, fixture replacements, and new plumbing system installations.
• Heating System Maintenance and Repair: Servicing furnaces, heat pumps, and other heating units, ensuring optimal efficiency and safety.
• Air Conditioning Repair and Installation: Diagnosing and fixing AC problems, as well as installing new cooling systems for enhanced comfort.
• Emergency Services: Providing prompt and dependable assistance for urgent plumbing and HVAC issues.

Key Features and Values

What truly distinguishes Dial One Johnson is their commitment to a superior customer experience. They operate with a focus on:

• Accessibility: They offer onsite services, ensuring technicians can readily assist customers at their location.
• Communication: Clients receive proactive updates regarding appointment scheduling and technician arrival times.
• Support: Language assistance is readily available, broadening their service reach.
• Inclusivity: Recognized as a women-owned business, Dial One Johnson fosters a welcoming and supportive environment, evidenced by their designation as a Transgender SafeSpace and LGBTQ+ friendly establishment, complete with a gender-neutral restroom.

Customer Feedback & Reputation

Dial One Johnson consistently receives high praise from its clientele. With 543 reviews on Google My Business, the company maintains an impressive Average opinion: 4.9/5. This demonstrates a sustained dedication to quality workmanship and outstanding customer service. Many clients highlight the professionalism, knowledge, and responsiveness of their technicians, specifically mentioning the positive experiences they’ve had with individuals like James B and Joshua C. The ease of scheduling, combined with reliable service, contributes significantly to their positive image.

Furthermore, they accept various payment methods, including credit cards, providing added convenience for customers. Appointments are required, ensuring that resources are appropriately allocated and that clients receive personalized attention.

Recommendation

For Dallas residents seeking a dependable and customer-centric plumbing, heating, and AC repair service, Dial One Johnson presents an excellent choice. Their commitment to quality, combined with their inclusive environment and proactive communication, makes them a trusted partner for all your home’s comfort needs. We strongly recommend visiting their website at dial1plumbing.com to schedule an appointment and experience the Dial One Johnson difference firsthand.

👍 Reviews of Dial One Johnson, Dallas Plumbing, Heating and AC Repair

Patty B.

5/5

As always I feel very confident in the services I receive from Dial One. From your first contact with your call Ashley is always happy to assist you with scheduling your appointment. You receive messages from your Technician regarding arrival. Today's visit with James B and Joshua C was indeed a 10 being the best. They both were very professional and knowledgeable. I have been using Dial One for several years. I have never been disappointed with any of the services from Plumbing-Gas-and HVAC. I have referred friends neighbors and family. Top of the line Service. Thank you

William J.

5/5

We found Dial One when trying to find an alternative to our horrible home warranty program, and we’re so grateful we did. They were able to work with us on a competitive quote for replacing our expensive evaporator coil, the customer service was considerate and prompt. And I want to give a HUGE thank you to Scott and especially “Big Dan” who worked around our time constraints on the repair. When something went wrong a day later, Dan came by and fixed it for nothing. Felt truly cared about and like I was getting intelligent and experienced techs.

Andrew R.

5/5

I can’t say enough good things about Dan and Dial One Johnson. We use them for all our rental properties and primary residence. For HVAC ask for Dan. His knowledge and experience with HVAC systems is second to none. He doesn’t sell you something that you don’t need and is upfront and honest. You couldn’t ask for a better HVAC technician. Highly recommend.

Robert B.

5/5

We had a leak with the line to our ice maker and water was getting under our kitchen floor. We called Dial One Johnson and they were able to send Jonathan within a couple of hours. Jonathan and his helper were prompt, polite and professional. We now have saved their number in case they are needed again. Great Service!

Nathan S.

5/5

I would give 11 stars if Google would allow it. This place was great!
Our AC went out a few days before a long vacation (during peak summer). Joe came out the next day and provided a detailed diagnosis and explanation of the problem. We felt comfortable with what work needed to be done. Since we only had 2 days before we left, Ashley in scheduling did all that she could to coordinate something and get things fixed before it was too late for us. She was wonderful to work with. Overall this place pulled through for us and it was a great experience working with them. We will be using this team in the future! Thank you!

Benjamin Z.

5/5

It was great. It didn't take long for the problem of the heater to be fixed and have me and my family back to a ni e warm house...I definitely will be call back if any issues do come up.

Carlyn S.

5/5

Dan was incredibly helpful! He explained exactly what was wrong with our air conditioning unit, what we needed to do to fix it and make it last, and didn't try to oversell us on products we didn’t need.

Barbara A.

5/5

All technicians are here when we need them for HVAC and plumbing issues. Their training and knowledge is A+. Office personnel are always ready to make sure whatever project is happening with us is scheduled and we are notified when techs are on their way. We will not call any other company and have used them for years.