Air Rescue Mechanical - Coppell, Texas

Drew W.

This is the worst experience I’ve ever encountered with a contractor. I was setup with Air Rescue Mechanical through American Home Shield with my problem being “my A/C does not work”. When the tech arrived, I watched him working on the unit until he left. There were items left disconnected and he did not go inside the home to confirm it was functioning as designed. A few days later I call them back as the issue was unresolved. This time the same tech came out and everything he was working on continuously blew the circuit breaker (never occurred the first time). He left stating the compressor needed to be replaced costing me $2050.00. When the installation was complete, the tech was on the phone with someone who he was reporting back to who said “that’s too much Freon! You’ll blow the system”. I assumed because he went back and worked on it some more, it would be good to go. Nope. Being that it was November, I didn’t run the unit, but even when off, the system was frozen with visible ice build up. I called Air Rescue Mechanical back out and they said there was an issue with the connector and they have fixed it. This may have fixed the newly replaced compressor but the A/C still did not blow cold air. When I reached back out, Air Rescue Mechanical’s “Johnny” declined to return to the property and said they had been out too many times and I shouldn’t be using the A/C because it’s winter (it’s Texas and it’s been 80+). American Home Shield had their own issues but the process remained delayed as a result of Air Rescue Mechanical failing to update when the work had been complete. This took about 2 months in total and now I’m having to get a new contractor to come do what Air Rescue Mechanical couldn’t - make my A/C work.

If you’re looking to waste your time and money, give them a call. If you want someone who cares about their customers, it’s NOT Air Rescue Mechanical.

P.S. I expect there will be yet another BS response from the company in response to this reviewing.

Mahesh B.

I had an outstanding experience with Air Rescue Mechanical ! They were incredibly knowledgeable, punctual, and professional from start to finish. They quickly diagnosed the issue with my AC unit and explained the problem in a way I could easily understand. What truly impressed me was their attention to detail and commitment to getting the job done right the first time. Not only did they repair my AC to perfection, but they also followed up after 24 hours to ensure everything was still running smoothly. My AC is now working , and I couldn't be happier with the service.I highly recommend
Air Rescue Mechanical to anyone in need of top-notch AC repair and maintenance. Five stars all the way!.

Adam P.

They failed to find an easy problem with a broken capacitor. I was forced to make a second service call to another company who fixed it immediately. These people cost me an additional service fee with American Home Shield. So I had a bad experience with this company and won't use them again.

Ezazul B.

Room temperature was stuck at 80, he came immediately diagnosed and fixed the problem at very reasonable price. He is very professional and honest individual. Very customer focused. He will be my HVAC repair guy going forward. I have referred him to my friends and family

Thank you for your honest opinion on repair

Mani

American Home Shield had assigned the HVAC service at my residence to Air Rescue Mechanical.

Air Rescue Mechanical's service was excellent. The HVAC issue was detected quickly in the morning, and the replacement part was acquired & replaced the very same evening. Given their tight schedule (with the demand for HVAC services in peak summer), I am very glad that they were kind, considerate, understanding & professional in their response to address the issue.

Thank you very much, Air Rescue Mechanical.

SK S.

Air Rescue Johny’s service was arranged by my home warranty provider, AHS. I was quite satisfied with their service. The technicians were skilled, courteous, and professional. They effectively fixed the leak and replaced the drip pan. I would confidently recommend them for your HVAC needs

Joseph R.

Technician was able to show up same day and on time with given ETA, friendly and quick service, and got my AC up and running again in less than 30 minutes
EDIT 7/3: I had Johnny come out 4 times for a capacitor replacement, Freon charge, AC unit replacement, and central air fan replacement. He was able to complete all in the same day in a timely manner and with great communication. Could not recommend more

1609 C.

I recently had the pleasure of working with Air Rescue Mechanical for the installation of air conditioning units in two different properties, and I couldn't be more satisfied. From start to finish, their service was nothing short of outstanding and professional. The team arrived on time, conducted themselves with utmost professionalism, and ensured that every detail was handled with precision. The installation was seamless, and the units are functioning perfectly. The technicians were knowledgeable, courteous, and went above and beyond to ensure everything was done to my satisfaction. I highly recommend Air Rescue Mechanical for anyone seeking top-notch service and expertise in HVAC installation.