1st United Credit Union - San Leandro, California

Address: 600 Bancroft Ave, San Leandro, CA 94577.
Phone: 8006490193.
Website: 1stunitedcu.org
Specialties: Credit union, Bank, Business banking service, Car finance and loan company, Mortgage lender.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 30 reviews on Google My Business.
Average opinion: 4.1/5.

📌 Location of 1st United Credit Union

☎️8006490193

⏰ Open Hours of 1st United Credit Union

Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–5 PM
Saturday: 9 AM–1 PM
Sunday: Closed

1st United Credit Union: A Comprehensive Guide

Address: 600 Bancroft Ave, San Leandro, CA 94577

Phone: 8006490193

Website: 1stunitedcu.org

Specialties: Credit union, Bank, Business banking service, Car finance and loan company, Mortgage lender

Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot

Opinions: This company has 30 reviews on Google My Business.

Average opinion: 4.1/5

About 1st United Credit Union

1st United Credit Union is a reputable financial institution located at 600 Bancroft Ave, San Leandro, CA 94577. With a phone number of 8006490193, and a website at 1stunitedcu.org, the credit union offers a range of financial services including credit union, bank, business banking service, car finance and loan company, and mortgage lender.

The credit union prides itself on being accessible to all, with features such as wheelchair accessible entrance and parking lot. The average rating from 30 Google My Business reviews is 4.1/5, indicating a high level of customer satisfaction.

Key Features and Services

1st United Credit Union caters to a wide range of financial needs. They provide a full-service banking experience with business banking services, car finance and loan options, and mortgage lending solutions. Their knowledgeable staff is always ready to assist members with their financial goals.

The credit union offers an easy and convenient process for new account creation, although it is recommended to set an appointment in advance to avoid waiting for an available banker. Sufficient parking and multiple ATMs (both outside and inside the office) are available for the convenience of their members.

Customer Experience

Customers rave about the helpful staff and community support at 1st United Credit Union. They praise the credit union for being very helpful and easy to navigate, making it a preferred choice for many.

Final Recommendation

If you're looking for a reliable and customer-oriented financial institution that offers a range of services, 1st United Credit Union is an excellent choice. With a strong reputation and convenient location, it's definitely worth considering. For more information, visit their website or contact them directly.

👍 Reviews of 1st United Credit Union

1st United Credit Union - San Leandro, California

Kate R.

5/5

Very helpful and easy to get things done!! Very happy with my service!

Stephen C.

5/5

Very helpful staff and community supportive credit union. For creating a new account I recommend setting an appointment in advance to avoiding waiting for an available banker. Sufficient parking. Two ATMs outside office. Three ATMs inside available during branch hours including one video ATM teller.

pepsi P.

5/5

I love everyone at this branch. They’re so helpful and loving never a long wait always willing to help in every way possible to get the problem resolved. This is a very good team at this branch and I look forward to keep this branch in the community.

Kiki P.

4/5

UPDATE: I previously rated my experience at a 1 star and I appreciate the response from their team. I was able to give my constructive criticism and get my answers thoroughly answered. This was the experience I was hoping for. I spoke with Adrianna who was super helpful. She answered all of my questions and had the forethought to think of what specific support we may need down the line including giving me her direct line. I felt heard and that means a great deal these days.

Kiki P.

1/5

I honestly can only give 1 star for now. I created a new account with my partner and this has been such a difficult experience and I'm just unclear why. Our hours don't allow for a lot of time to go into the branch which is why we tried to everything online and in 2021 I thought it would be easier to do so. Unfortunately my questions are not getting thoroughly answered. The rep that helped us get started wasn't as helpful as I had hoped and seem to lack forethought. I sent a message through the portal but several hours later no response. I called the hotline and I was told the wait time is 63 minutes. I've been working with them for a week and I have yet to have a good experience, I'm really hoping this gets better.

Shannon W.

1/5

If you use them as a shared branch with another credit union, DO NOT trust them with deposits. I put 240 in cash and they did not post it to my account. Called them and they said o now have to put in a dispute with my bank. WTF! Now I have to wait. They are seriously messing up my money situation

J S.

1/5

This Credit Union is full of it. I waited to hear back about an auto loan for over a week. I had to call them and ask what was going on. They came to my work Paramedics Plus promising the world and fell faaaaaarrrr from that. I called on a Saturday before 1000am only to be told to call back Monday morning. Felt shafted and not taken seriously.

Alysha V.

3/5

Your employees don't share your mission. I have had multiple issues with this bank since I joined. ATM always down, even cut off on me in the middle of a deposit to update. Then today I went even to withdrawal funds because the ATM (surprise) wasn't working and she says they can't cross with other banks they don't have the system address and that I would have to use the ATM I told her its not working she said "yeah well that the only way"