Advance AC & TV - Glendale, New York

yagudayev

John has done a few projects for me during the past few years including trouble shooting / repairing my boilers, HVAC units, installing smart thermostats, etc.

John is a very good professional. He is very responsive, really cares about the finished product and follows up after the job is done to make sure everything went well. Picks up the phone right away most of the time or calls back very shortly. Highly recommend him to others.

Laura P.

My family had a wonderful experience working with John. He helped my mom who is elderly replace an AC unit that had problems from the start and was less than 2 years old. My mom needed the AC due to health problems. John understood the urgency and quickly came to assess the problem. He quickly emailed Friedrich and made follow-up calls to them. In the end my mother had a new replacement unit delivered and installed within days! We are super appreciative of John's help in this matter. He is a true professional and I would recommend him highly! Thank you John!

Michelle O.

John from Advance AC was very professional and very fast to respond to my text and calls. He was kind enough to explain everything he was doing to get our 3 units up and running again and answered all of our questions. Our units are running now !! We are very satisfied and recommend Advance AC . Great service !

Laura

my experience with John was such a pleasure. He was pleasant, professional on time and extremely courteous. He returns phone calls and emails immediately and is professional. A wonderful experience.

Jill A. P. B.

John was amazingly responsive and knowledgeable. He came by our apartment and quickly assessed the problem with our through-the-wall AC unit. He explained what he was doing as he performed his checks. He also had a great attitude and sense of humor. The unit needed a part which he was able to get in a few days and he was flexible on scheduling time to return to install the part. He was also transparent about the pricing. Thanks to John, our unit is working again and it was done a lot faster than we expected.

Tom S.

John is a fantastic repair professional. He was able to immediately pinpoint the rattling AC noise problem, fix it, and explain the issue thoroughly. His friendly and warm demeanor made it an A+ service visit. And payment to him via Venmo was super convenient. Will definitely use again for a unit spring cleaning next year.

Dr M. H.

I have a Friedrich Kuhl air conditioner that is 8 months old. The air conditioner worked, but it would not connect to my network. I went back and forth with phone calls to Friedrich and Verizon (my internet carrier) The reason why connecting it to my network is important is that I spend 95% of my time in bed due to ill health. I finally got Friedrich to give me the name of someone that could help me. It couldn't be a regular air conditioner repair person. I needed somebody special that knew Friedrich air conditioners as well as networking. After speaking with John, I knew I had the right person. At first he wasn't sure he could help me because I lived way out of his service area. When I explained my situation, he said he will do his best to help. I wasn't sure if my A/C was still under warranty, but John didn't care. He said we will wait and see if Friedrich will pay. He spent a long time on the phone with me to make sure he had all the necessary information. At the end of the conversation he said he would work on my issue and get back to me. I expected a week or so, it took him a day. He shipped the parts I needed. I spoke to him on Tuesday, the parts arrived on Friday and I installed them within an hour. As soon as I plugged in the two devices, my A/C was immediately connected and worked perfectly. Granted it was difficult for me to install a part on my A/C, but I managed. I cannot stress how nice John was. He is extremely knowledgeable and helped without talking down to me. He is definitely a fantastic technician and I will definitely call him again if I can use his expertise. I would gladly pay him extra to travel to my home. I find it difficult to find high quality service people that really care. John is one of the very few that do. Do not hesitate to call him if you need his services. You won't be sorry.

Zachary C.

John is a magician. After going through a number of service people to help fix our AC units, with no luck, John was thoughtful and helped map out the system to identify the problem. He truly saved the day.

He is always really responsive and I have recommended him to a number of friends. The last time he was at my apartment he event fixed the refrigerator while he was there.

Really sweet and trust worthy guy, who does fantastic work.