Castellano's Towing Services - San Jacinto, California

Castellano's Towing Services: Your Reliable Towing and Auto Wrecker Solution in San Jacinto

If you find yourself in need of towing services or an auto wrecker in San Jacinto, California, look no further than Castellano's Towing Services. Located at 1665 Commerce Ln, San Jacinto, CA 92583, this establishment offers a range of services with a particular emphasis on customer care and accessibility.

Castellano's Towing Services stands out due to its comprehensive range of services, including towing and auto wrecking. However, what truly sets them apart is their commitment to providing onsite services, ensuring convenience for their clients. They are also proud to offer language assistance and maintain a wheelchair accessible entrance, along with a parking lot, seating, and restroom that are all wheelchair accessible. This inclusivity extends to being LGBTQ+ friendly and providing a transgender safe space, making their services available to everyone.

For those seeking more detailed information, Castellano's has an impressive online presence with a website at castellanostowingservice.com. Here, visitors can find reviews and additional details about their services. The company boasts an impressive number of reviews on Google My Business, totaling 115, with an average opinion rating of 3.4/5. This average suggests that while there might be room for improvement, Castellano's consistently delivers satisfactory service to a significant portion of its clientele.

When considering a towing or auto wrecker service, it's crucial to look for a company that not only offers the necessary services but also prioritizes accessibility and inclusivity. Castellano's Towing Services checks all these boxes and more. Their location in San Jacinto makes them easily reachable for residents and visitors alike.

For anyone in need of reliable towing service or auto wrecking in San Jacinto, it's highly recommended to reach out to Castellano's through their website. They offer a wealth of information and the opportunity to read reviews from previous customers, ensuring you can make an informed decision. Whether you're dealing with a dead car battery, an accident, or any other automotive emergency, Castellano's is equipped to handle it with professionalism and care.

Don't wait until an emergency arises to discover the quality of Castellano's services. Visit their website today to learn more and perhaps even schedule a service. Castellano's Towing Services is more than just a business; they're your partner in ensuring smooth and hassle-free transportation needs in San Jacinto. Contact them now to experience their commitment to customer satisfaction firsthand.

👍 Reviews of Castellano's Towing Services

Heather M.

1/5

Don’t expect help from them if your insurance contacts them for roadside assistance, something as simple as a flat tire. What could’ve been a quick simple fix to change my flat that I had in the local Target parking lot turned into me being stranded there for 4 hours waiting for ANOTHER tow company from out of town. They called me telling me this was a service they did NOT do and my insurance must have emailed the wrong company that they didn’t want me waiting all night. Well appreciate the call, but I was stranded all night because a local company couldn’t do a simple service such as changing my flat to my spare tire I had in my trunk. Would give 0 stars if I could lol

Marlene J.

2/5

I got a really good price and the young lady that quoted me was very nice. But my driver seemed to not be having a great day or had a problem with me.he was extremely rude and when I spoke to him about it he got offended and blamed me and how I described the "space", even though he was rude from the moment he pulled up. My driver Joe came very fast which I deeply appreciated but it went down hill from there.He pulled up and just hooked my car up, never spoke to me or got out of his truck. He never said hello, goodbye or have a nice day.

Nina M.

5/5

The tow truck driver Martell arrived earlier then the ETA given which was great! Martell was kind, courtesy and did not leave until he confirmed that the tire shop had my tire size and that I was good. I will use this towing company again and again! Awesome service!!!

Dawn L.

5/5

I was in a predicament. My car broke down in a parking lot and the starter went out and this company here had the best price quote for me and they were reliable and very quick to the location of where my car was. The driver ,Gadi Duran, was very courteous, polite, and friendly as well as, gave me some pointers and tips on how to repair my car. He even tried to get my car to start before I was to have it put on the flatbed to be towed home to save me some money. I would recommend this towing company for anyone at any time very courteous and polite customer service and staff as well as prompt and efficient. Thank you Gadi Duran and the rest of the staff who helped me at Castellano's Towing Service! You guys are great.

Michelle M.

5/5

I ran over a concrete planter in my work parking lot. Causes extensive damage and needed a flatbed tow for repair. I live an hour away from work. The gentleman that came to a remote location to pick up my car was super helpful in every way. My insurance company directed me to the wrong shop so they helped me find a reliable auto shop nearby. He also took me to the car rental place because the rental company would not pick me up in my remote location. I believe his name was Carlos. As I was getting off the truck with my hoard of bags, he allowed me to use his shoulder to disembark. He even helped me carry my bags into the car rental shop. I highly recommend this towing service! I owe a huge thank you to the driver and company for providing top notch service!

sue T.

5/5

The tow driver was professional and very curteous! He took very good care of my needs and insuring my safety. His appearance and promptness was also very good ! We will definitely recommend Joe and his company again

Rayanna V.

5/5

Great company and great service! ! My sister and I happened to find ourselves stranded with a broken down vehicle a couple weeks back, so glad our insurance got in contact with Castellano’s Towing , they were so nice , so professional, so quick! The driver even went as far as pushing our vehicle into the garage and gave us insight as to what caused our break down. The drivers name was Erik, what a nice young man.

Beth T.

5/5

I can fully recommend Castellano's Towing. On 12/28/2023 at approx. 8PM we were driving south on Sanderson. A northbound vehicle made a high speed U-Turn in front of us (he was avoiding another vehicle that cut him off). Our Wheelchair Van was damaged severely on the passenger side front corner. The police called for a tow and Castellano's showed up. Eric, the owner, responded to the call. Eric took over management from his dad a couple years ago, and I have never met a more outstanding young man. Customer service flows through this man's veins. He was able to assist my wheelchair bound husband into the tow truck and take him home, it got a ride from a Hemet Police officer. Eric then helped my husband exit the truck ( bodily lift him down) and then proceeded to help me empty our personal belongings out of our vehicle before towing it away to the lot. Castallano's was then in contact with our insurance early the following day to facilitate the insurance company's retrieval of the vehicle. (10 Stars out of 5 for Castellano's).