Provident Bank - Riverside, California

John Parkhur

One of the worst banks I've worked with. Do not use them for anything, especially loans. Their website doesn't work. The interest rates are high and variable. They always go up and stay there. The index they use changes to suit their needs, not yours.
Stay away.

Kirsten Fentnor-Kelley

Slow …had to book apt to open a new account. Couldn’t sign in when I first logged on !
had ti change my password information ,1st sign in .compromised.. wouldn’t give me my account number , & said I had a login to get my account number , & routing.I mean are you kidding me? It took hours , to verify,.while they were verify my identity appeasing ,themselves only ! Never could get into my account.moving ti another bank at least verify . Discussed! Here I thought it small & quaint. Old money. Horrible parking if any.unsafe corner. Who makes an appointment to open account.? Then treats YOU like a criminal then glosses it over !! Ugh so freakin stupid

Gabriel Jones

On 4/21/2021 I was issued LOI from the bank to refinance an apartment building I have owned for over 10 years. It was a straight forward transaction and just 50% loan to value. I have been a owner of apartment building for nearly 20 years and have never had a worse experience than with Provident Bank and Kerry Canto. After 4 months of providing every piece of documentation in the end the total number of requests from the bank was over 30 different documents on 22 different days and emails they denied my loan based on what they call "global cash flow". Within one week I was approved at Chase and I closed the loan with Chase very very easily. It was a difficult and stressful time trying to work with Provident Bank and they kept the $2500 "processing fee". It makes zero sense that run a global cash flow at the very end of a painful approval process. This is about my 30th refinance transaction and Provident ranks a clear last.

Dean Maropoulos

They change tellers like I change my socks. I have been bank at Provident bank for 27 years.
The other day I did the drive in window to deposit two checks.
On the back of both checks I put for deposit only.
The teller who was another new one want. She asked for my ID.
I said what for? Oh we want to make sure there were no changes.
Huh? That made no sense, plus I was just depositing not withdrawing from the checks.
Use to have good people there at one time.

S. G.

Poorest excuse for a bank. This bank has to be the worst experience I've ever had to deal with. They are horrible with small business banking. If you want your account done right, go somewhere else. This isn't worth the time or the hassle.

I'm 100% dissatisfied with this bank.

Love Tiel

For those of you looking to open a small business checking account, go to Union Bank. Provident does not specialize in small business banking.

I highly recommend, Union Bank on Vine Street in downtown Riverside. They are experts in small business banking and will gladly sign you right up, right then and there -- provided you show up with all the necessary legal documents, that is... If you are unsure, call Sara or Max at the Vine Street office in downtown Riverside and ask them, it will save you a lot of time.

BABYSMUCKERS ホ777ホ (BBUK)

It always caught my eye 👁 never lacks with good energy. Love at first site, but never entered, maybe one day have a secure bank account

Dan F

Always a happy experience to bank at Hemet branch. A real personal feel. Tellers are genuine persons from President