Doug Steiner - State Farm Insurance Agent - San Diego, California

Nikki L.

I worked with Sonia via text and had an awesome experience! It was great to be able to communicate through texts during the workday instead of taking time out of the day to call. She got me the information I needed quickly and made the changes that I requested right away. She was great to work with! Definitely recommend Doug Steiner’s office

Noah F.

Sophia and Doug were incredibly helpful! They are easy to reach, professional, and got me rates with all the coverage I was looking for for a quarter of the price of other companies I had been considering. Absolutely recommend working with their term!

Christine R.

Recently had a question about my premium bill. As always, Sophia quickly looked into it and gave me a detailed explanation. Excellent customer service and truly a pleasure to work with Sophia during this past yyear. Thank Doug Steiner State Farm!

Jessica S.

Sophia is very kind and so helpful. I did not know much about insurance prior to our conversation. She explained everything very well and made me feel extremely comfortable during the process. Highly recommend!

Zuhal H.

State Farm is widely recognized for its dedication to customer service and community outreach, consistently reflecting its commitment to working hard and treating people with kindness.

1. Hard Work: State Farm emphasizes its effort to deliver exceptional service and coverage tailored to individual needs. Their agents are known for going the extra mile, offering personalized support through local branches, ensuring that customers feel valued and understood.
2. Kindness: The company prides itself on fostering a culture of kindness and empathy. State Farm agents are often praised for their caring, neighborly approach, handling claims with patience and understanding. Customers report that they feel well-supported, even during stressful times, such as after accidents.

Their consistent focus on service quality, alongside fair and transparent processes, positions them as a leader in both hard work and compassionate care.

joe S.

I moved my accounts to this State Farm office many years ago due to how impressed I was with Doug's level of care, concern and knowledge for my particular needs. He showed me insurance options I didn't even know existed and introduced me to his entire staff. Cassidy & Sophia in particular have done a really good job for years now, so thank you all for that.

Paolette C.

I had a wonderful experience working with Cassidy as my life insurance agent. She was incredibly kind, patient, and helpful throughout the entire process. Cassidy made everything clear and easy to understand, taking the time to explain all the details and answer my questions. Her professionalism and genuine care made what could have been a stressful process feel seamless. I truly appreciate her help and would highly recommend Cassidy to anyone looking for excellent service and support!

Jerry R.

Great insurance and great customer service, specifically Carolina. She was extremely kind and helpful throughout the entire process. She made sure all my questions were answered and took the time to explain everything in detail. I'm very satisfied with this agency and highly recommend them to anyone looking for reliable insurance and outstanding customer service.