Altura Credit Union - San Jacinto, California

Address: 1821 S San Jacinto Ave Suite G, San Jacinto, CA 92583.
Phone: 8888837228.
Website: alturacu.com
Specialties: Credit union.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 19 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of Altura Credit Union

☎️8888837228

⏰ Open Hours of Altura Credit Union

Monday: 9 AM–5:30 PM
Tuesday: 9 AM–5:30 PM
Wednesday: 9 AM–5:30 PM
Thursday: 9 AM–5:30 PM
Friday: 9 AM–6 PM
Saturday: 9 AM–1 PM
Sunday: Closed

Altura Credit Union, located at Address: 1821 S San Jacinto Ave Suite G, San Jacinto, CA 92583, is a reputable credit union that has been serving its members for many years. With a focus on providing excellent financial services, Altura Credit Union has established itself as a trusted institution in the community.

One of the primary benefits of choosing Altura Credit Union is its status as a credit union. Unlike traditional banks, credit unions are not-for-profit organizations that are owned and operated by their members. This means that any profits generated by the credit union are returned to its members in the form of lower fees, higher interest rates on savings accounts, and lower interest rates on loans.

Altura Credit Union offers a wide range of financial services to its members, including checking and savings accounts, loans, credit cards, and investment services. The credit union has a team of knowledgeable and experienced financial professionals who are dedicated to helping their members achieve their financial goals.

The credit union's location at 1821 S San Jacinto Ave Suite G, San Jacinto, CA 92583 is easily accessible for members in the San Jacinto area. The credit union has a wheelchair-accessible entrance and parking lot, making it easy for all members to access the building.

In terms of online presence, Altura Credit Union has a website at Website: alturacu.com that provides members with access to their accounts, financial resources, and contact information for the credit union's staff. Members can also use the website to apply for loans or credit cards, making it easy to access the credit union's services from the comfort of their own homes.

Altura Credit Union has received many positive reviews from its members, with a current average opinion of 4.2/5 based on 19 reviews on Google My Business. Members have praised the credit union for its excellent customer service, competitive interest rates, and wide range of financial services.

Overall, Altura Credit Union is an excellent choice for anyone looking for a reputable and trustworthy credit union in the San Jacinto area. With its focus on providing excellent financial services and its commitment to its members, Altura Credit Union is a top choice for anyone looking to manage their finances effectively. It is highly recommended to visit the credit union's website at alturacu.com to learn more about its services and how to become a member.

👍 Reviews of Altura Credit Union

Altura Credit Union - San Jacinto, California

Jairus

1/5

You need to train your tellers better. I came to deposit my check this morning and the girl behind the desk tells me “you need to contact your maker, unfortunately we cannot take your check at this time.” Im like “what do you mean maker?” Im confused like you want me to contact God? Want me to pray for my check to go thru? 🤦🏻‍♂️ I immediately spoke to my employer and deposited my check thru my mobile app without any problems. Maybe give your tellers fresh coffee every morning!

Juan G. F.

2/5

Unfortunately, I left a little upset and very disappointed. I went in, and one of the tellers asked me if she could help me. I clearly said I was wanting to sit and speak with someone about opening an account (opening a business account is a big financial decision which is why I had many questions and wanted to make sure I made the right choice). She decided to help me herself, but the entire time, it felt like she was rushing to finish quickly. Even more so when a Spanish speaking client came by. Apparently, she's the only one who speaks Spanish, so she felt even more rushed to get me out the door to help him. There was 2 employees sitting at desks and 2 other tellers and no other client on the queue but instead of getting me more help or offering someone else to talk to me about the benefits of doing business with them, she handed me 3 pamphlets of information and told me to read it and if I have more questions to come back. At this point, I felt so annoyed and disrespected, but I kept my cool and simply said thank you and walked out. Little does she know I have 2 really successful businesses and was ready to open an account with them and move my funds over. If I can't even get the attention I deserve as a possible new client, what can I expect later when I'm just another one of their clients?! Definitely taking my business elsewhere.

Elena P.

5/5

All the tellers are excellent but Anthony really stands out with his welcoming personality. Anthony really does his job in a professional yet courteous manner and I think 🤔 that it can be attributed to the positive work ambience implemented by the branch manager Mathew. Great bank all around: they offer low rates on car loans and personal loans! I highly recommend them. Another plus, most of the tellers are bilingual.

Eazy E.

1/5

I had very unpleasant experience at this branch, which started from the moment I stepped into the teller's window.
As soon as I approached the teller, she didn't greet me in a way to make me feel welcomed or appreciated. During my transaction I asked a question for which she didn't know the answer, a good customer service would be to get that answer from someone else but she didn't take that initiative until I told her who can get the answer for me. So she started to type and got the answer and provided it in a very dry, bothered manner.
* The only positive here was the friendly security guard. He should be inside and replace this unpleasant teller *

Zachery M.

5/5

I refinanced my car. I received a low APR and lowered my monthly payments.
The staff in the San Jacinto branch were always friendly, helpful, and professional.
I was very impressed with how seamless the whole process went, even though my situation presented some obstacles.
Thank you Anthony Funes for your exceptional service and professionalism.

Spencer B.

1/5

Unfortunately quite useless. Went in to do shared branching to be informed they don’t do that. Interesting considering they are listed as a co-op location. Perhaps they should give some effort into changing that designation. Without shared branching they are literally just another stand alone bank, and that is quite useless.

Ariel

5/5

There are two ATM machines located outside of the bank itself. I felt safe to use them during the day as there is a security guard out by the entrance.

Albert G.

5/5

Great place and people!!
Opened a checking account easy breezy!
And direct deposits are perfect.
Better than bank I have had!!!
Al