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Monterra Credit Union - South San Francisco, California

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 150 El Camino Real, South San Francisco, CA 94080.
Phone: 6503631725.
Website: monterra.org
Specialties: Credit union, ATM.
Other points of interest: Drive-through, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 46 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of Monterra Credit Union

Monterra Credit Union 150 El Camino Real, South San Francisco, CA 94080

☎️6503631725

⏰ Open Hours of Monterra Credit Union

  • Monday: 9 AM–5 PM
  • Tuesday: 9 AM–5 PM
  • Wednesday: 9 AM–5 PM
  • Thursday: 9 AM–5 PM
  • Friday: 9 AM–6 PM
  • Saturday: 9 AM–2 PM
  • Sunday: Closed

Monterra Credit Union: A Highly Recommended Financial Institution

Monterra Credit Union, located at 150 El Camino Real, South San Francisco, CA 94080, is a well-regarded credit union that offers a variety of financial services. With a telephone number of 6503631725 and website of monterra.org, this institution has earned a reputation for exceptional customer service and a commitment to its account holders' best interests.

One of Monterra Credit Union's primary specialties is providing credit union services, which include savings accounts, checking accounts, loans, and other financial products. In addition, the credit union offers ATM services, making it a convenient option for individuals seeking easy access to their accounts.

Monterra Credit Union's other points of interest include a drive-through option, wheelchair accessible entrance, and wheelchair accessible parking lot. These features make the institution accessible and convenient for all visitors.

According to Google My Business, Monterra Credit Union has received 46 reviews, with an average rating of 4.2/5. Many reviewers have praised the credit union's customer service, noting that even when busy, the wait times are minimal. The staff and management are described as friendly and helpful, making the banking experience enjoyable and stress-free.

One reviewer mentioned the institution's popularity as a banking destination, attributing it to the credit union's commitment to its account holders' best interests. This sentiment is echoed by other reviewers who have noted that Monterra Credit Union's way of doing business is always geared towards the account holders' needs.

👍 Reviews of Monterra Credit Union

Monterra Credit Union - South San Francisco, California
Marlon V. P.
5/5

Great customer service, even when busy the wait isn't long, the banks way of doing business are pretty much always helpful and geared towards the account holders best interest. Plenty of parking, I have notice recently that it's becoming a popular banking destination (I wonder why? 😉 keep in mind nothing is perfect, but all around 👍

Monterra Credit Union - South San Francisco, California
TERRY S.
5/5

Great credit union. Very friendly staff and management

Monterra Credit Union - South San Francisco, California
Luis P.
1/5

A few days ago, I walked in to the San bruno/ South SF branch at 4:00 pm trying to apply for a car loan. Right off the bat, I was told that they were not be able to help me that day or next day or the following. the Lady that was I talked to also told me that "they did not have a Spanish speaker available" which at no point of the conversation, fully in English, I requested, so she assumed that because I am Latino I only Speak Spanish, so I HAD to clarify her that I am from SAN BRUNO. Likewise, when I asked if Daly City had more prepared people, she corrected me, and say that her branch "had prepared people" but she cleared said only two bankers out of all they have could take car loan applications. The reason I am writing this review is just to encourage them to provide better training to their people. also, to be more organized, to greet their members, and to get more educated on ways they could HELP the community. I don't want any apology but just to see a change on the type of service this location provide. I did not like the service they provide at all. Blessings

Monterra Credit Union - South San Francisco, California
Thomas J.
5/5

The drive up ATM allows you to select between $5, $20, and $100 bills, and no fees for other credit unions. What more can you ask for?

Monterra Credit Union - South San Francisco, California
Alonso V.
1/5

Very bad service and they take forever just to change a check.

Monterra Credit Union - South San Francisco, California
Amrita S.
5/5

Very friendly and nice people. Easy to open the bank account. They helped me to open account even if I didn't have SSN. Very friendly (Helen Drazich) Branch manager. Directed correctly and explained about different type of free checking and saving account. Immediate debit card was provided. 100% customer satisfaction. I am thankful for your service and support 🙂

Monterra Credit Union - South San Francisco, California
Andrew D.
1/5

Worst banking experience I have ever had. I'm continually charged for major insurance expenses on two car loans I have, yet I have full insurance coverage on both cars. The customer support makes promises, but I keep having to call. I've lived here for 41-years, and I'll stick with a big bank in the future.

Monterra Credit Union - South San Francisco, California
Mike N.
5/5

Shane was very helpful dealing with the fraud into my mother's checking account. All of your employees have been very professional and that is why I am a member. Shane deserves special recognition. She went above and beyond my expectations. Thanks. Mike Nelson

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