Farmers Insurance, Genia Henderson Agency - Chico, California

madison hecht

I absolutely love the support I have received for all the agents at Genia Henderson’s branch. They make you feel like family and show how they truly care about your needs personally and professionally- With my life insurance coverage , I trust this agency completely and they have ensured that I feel valued and protected. I’m incredibly grateful and highly recommend this agency for guidance and dedicated service for all your coverage needs!

Carl Jason So

Very recently, my family and I were going down the I-99 when we got a flat tire from the highway roadwork. We had to pull up onto the shoulder of the highway, and after assessing the damage, my dad called up his agent with Farmers Insurance and immediately got a hold of Genia Henderson.

They talked for about 5 minutes and she was able to give out his policy information and even gave out the names and phone numbers of a few local towing companies in the area. We called up Jim's Towing Service and we were towed up and out of the highway and into American Tire within 15 minutes. 10 minutes after that we were back on the road. Honestly, the entire ordeal could've lasted 2 hours tops, but prompt service from Genia and her agency who recommended Jim's Towing got us out of there and back on the road as quickly as we did.

My dad paid a considerable sum of money for the towing service but his auto insurance plan covered towing and he was able to get a credit back from Farmers Insurance within a week. Overall, we got prompt professional service from Genia and Farmers Insurance and we're glad we have her as our agent.

Scott Hodgkinson

I've had Farmer's policies for over 30 years. Though I've occasionally had issues with premiums going up every year despite no claims, the rates are competitive and the customer service has always been excellent. Pat and Gina Henderson, and Julie Greunke have been especially friendly and helpful.

kerry farley

I love Julie at Farmers Insurance, she has always been polite and very helpful. Always guiding me in the best direction to cover my families needs. I have been a customer for over 50 years. Thanks, Julie your the Best.

Trudy Phillips

Gina, Julie and Tess have all responded promptly to my requests for quotes They have shown true professionalism.

bryan bussey

Genia and her staff have been nothing short of amazing! They provide first class service and always have my best interest in mind.

I am grateful for their thoroughness and time spent to make sure that I am all squared away.

Thanks Again!

Jason Schwenkler

I have had the pleasure working with Henderson Financial and Insurance Services for over 15 years. From all forms of insurance to investments, Pat and his staff have always been extremely helpful and courteous. I have referred countless others over the years and will continue to support Henderson Financial for years to come. I consider Pat a friend.

Jon McLaughlin

My wife and Ihave been with Pat Henderson for about 10 years. We recently went
in for a review of our existing policy, we flooded him with questions we had. He
answered what he could, and what he wasn,t sure of he got on the phone and found
what we wanted to know and then some. He even made time to chat about things not
related. It was a very pleasant visit. We would gladly recommend Pat.
Pat and his staff are very professionable and polite. Thanks for a pleasant visit.