Verizon - Emeryville, California

Address: 5769 Christie Ave, Emeryville, CA 94608, United States.
Phone: 8008801077.
Website: verizon.com.
Specialties: Cell phone store, Telephone company.
Other points of interest: Delivery, In-store pick-up, Same-day delivery, Wheelchair-accessible car park, Cheques, Credit cards, Debit cards, NFC mobile payments.
Opinions: This company has 206 reviews on Google My Business.
Average opinion: 3.8/5.

Location of Verizon

8008801077

Verizon is a well-known cell phone store and telephone company located at Address: 5769 Christie Ave, Emeryville, CA 94608, United States. This company offers a range of services and products, making it a one-stop-shop for all your communication needs.

At Verizon, you can expect to find the latest cell phones and devices, as well as a variety of phone plans and services. Whether you're looking for a new phone, need to upgrade your current device, or are in search of a new phone plan, Verizon has you covered.

One of the standout features of Verizon is its convenient and accessible location. The store is wheelchair-accessible, making it easy for everyone to access and shop. Additionally, Verizon offers several delivery and pick-up options, including delivery, in-store pick-up, and same-day delivery. This makes it easy for customers to get their purchases quickly and conveniently.

When it comes to payment options, Verizon accepts a variety of methods, including cheques, credit cards, debit cards, and NFC mobile payments. This gives customers the flexibility to choose the payment method that works best for them.

According to Google My Business, Verizon has received a total of 206 reviews from customers, with an average rating of 3.8/5. This suggests that the majority of customers have had a positive experience with the company.

Overall, Verizon is a reliable and convenient option for those in need of cell phone products and services. With a wide range of products and services, as well as convenient delivery and pick-up options, this company is a great choice for those looking for a new phone or plan.

The website is also a valuable resource for those looking to learn more about Verizon and its offerings. It provides detailed information about the company's products, services, and policies, making it easy for customers to make informed decisions.

Reviews of Verizon

Jennifer Migita

5/5

5 stars for customer service here. I had Sarbjit help me set up my new iPhone. The process itself took up some time because my 12 pro wasn’t cooperating with transferring to my new phone. However, Sadbjit was able to quickly problem solve the issue and resolve it there on the spot. There were other customers coming and going and yet he was able to juggle helping them while continuously checking on the progress of my phone’s transfer. Super friendly and easy to talk to, I really appreciated his help today

Nanen

1/5

I have a horrible experience with Verizon. I don’t suggest any buddy to be Verizon customer service. so you don’t like to cooperate with you if you had some issue, especially if you call to the customer service oh my God you will see a lot of stuff they will give you everybody different information. You have to wait like three hours every time when I call, especially if you cancel your account, you will suffer, this is horrible. Horrible experience I have ever have in my life Everybody will tell you different information. Nobody will cooperate with you. I can’t explain they are so so bad in customer service especially if you call. I get almost 8 promises. They will do for me but none of the promised done it’s sofrustrated.

Ayrton Cristobal

5/5

Julio helped me out w issues with my phone. I didn't have to wait long, great customer service. Thank you

Sylvia Young

3/5

Went in for help with some of the features of my cell phone. The person who helped me, didn't know how to make them work so I left with no resolve to my issue.

Miguel A Ramirez

5/5

Customer service there is awesome. The employee who helped me took very good care of me. From start to finish, I would differently recommend people to this Verizon store. He was able to help me with a trade in my old Galaxy Note 20 for a new galaxy note 23 by far one of best experience with getting a new phone and hum for my truck

Dong-Min Kim

1/5

Terrible service. I drop by to move from usim to esim. There was no problem. However, I found that the guy did that put additional perks in my account without telling me about it. I did not asked him to do. He just did it. I don't know whether he gets rewards from it but it is SOOO INAPPROPRIATE. If I did not check my account, I would be charged $2-30 more. I would never visit here again. He should be punished about what he did.

Bret Miller

1/5

I placed an order for home internet online and chose to pick up in store. When I did, I was carelessly only given half of what I ordered and needed to set up the internet. After over a week of calling and running around town to clean up their mistake, nothing has been resolved and I don't have service. There's I've asked to file a complaint and also nothing.

It's worth noting that I only decided to switch because of a Black Friday deal and I am also yet to receive that. 0/5 stars for Verizon as a company. The 1 mandatory star for a review doesn't accurately represent the disfunction of this company.

Raymond Fong

5/5

Received stellar customer service from the time I stepped into the store until I left! I was greeted cordially by an associate as all customer service reps were helping others at the time. It was soon my turn where Sarbjit attended to my account changes proficiently. His knowledge base and superlative customer centric manner made me feel at ease that everything has been addressed. He, by far, has been the best Representative I've had the pleasure of working with. While taking note of the other representatives, they too have a very similar demeanor about them and I've been to many Verizon stores. Continued success to you Sarbjit and your Verizon location!